About your role
As an Administration Officer within Specialist Outpatients, you will provide high-quality administrative and customer service support to patients, clinicians and healthcare teams.
In this role, you will:
Coordinate patient appointments, bookings and clinic schedules
Manage cancellations, rescheduling and waiting lists
Welcome and assist patients attending outpatient clinics
Process patient check-in and check-out activities
Maintain accurate patient records and data entry systems
Support administrative functions across multiple clinic locations
About you
You are a friendly, organised and customer-focused professional who enjoys helping people and working as part of a team.
You will demonstrate:
Exceptional customer service and interpersonal skills
Strong written and verbal communication abilities
Experience working in a busy administrative environment
Excellent organisational and time management skills
High attention to detail and data accuracy
Healthcare administration experience is highly regarded
Check out our quick tips and application essentials!
What we can offer you:
We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.
Redland Hospital:
Redland Hospital is the major health centre for adults and children in the Redlands and Brisbane's southern bayside suburbs. We provide a range of services including emergency care, primary health and minor injury care, acute and subacute medicine, general surgery, maternity and paediatric, mental specialist outpatient and mental health care.
It's an exciting time as our Redlands Coast community grows bringing a diverse range of patients & an opportunity to make a real difference in the community. With more beds, new and expanding services the Redland Hospital expansion provides a range of opportunities to pursue and build a long-term career, enjoy a supportive work environment, professional growth opportunities, and a vibrant community!
Now's the time to join the team at Redland Hospital! You'll have all the benefits of working for a growing metropolitan hospital, while being part of a 'small town' team that values who you are and what you do.
INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE
Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.
We are Metro South Health:
We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.
We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.
We are better together.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
