- Join the world’s largest humanitarian movement and support the delivery of accurate and efficient payroll services
- Ongoing, full-time role
- Flexible location + hybrid working
About Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the Role
Working as part of a team of four and reporting to the Senior Manager – Payroll, Remuneration & Benefits, the Payroll Officer is responsible for delivering accurate, timely, and compliant payroll services across the organisation. This role ensures payroll transactions are processed efficiently, including new starters, employment variations, terminations, redundancies, leave, and employee record maintenance.
The position provides support on payroll-related matters to employees, People & Culture, managers and external providers, resolves payroll-related enquiries, and assists with payroll reporting and pay production activities.
Working closely with the Manager, the Payroll Officer also contributes to continuous improvement initiatives to enhance payroll services, ensure compliance with relevant Awards and legislation, and support organisational objectives and best practice.
About You
You are a payroll professional with strong experience in end-to-end payroll processing within a high-volume environment and a sound understanding of payroll legislation, practices, procedures, and Modern Awards. You bring a customer-first mindset, building trusted relationships with internal and external stakeholders while consistently delivering accurate, timely, and high-quality service.
You will demonstrate
- Strong relationship-building skills, with a focus on delivering customer-centric solutions and exceptional service outcomes
- Ability to take ownership and proactively identify solutions rather than waiting for others to take the lead
- Effective collaboration with internal and external stakeholders to achieve the best outcomes and support shared goals
- Well-developed analytical capability, with proven experience identifying, assessing, and addressing challenges related to policies and practices
- Ability to manage time, set priorities, plan and organise their own work
- Proven ability to deliver high-quality service to internal and external stakeholders, responding to feedback promptly and constructively
- Sound understanding of Modern Awards
- Well-developed communication and interpersonal skills
- Sound skills in Microsoft Office tools, such as Outlook, Word and Excel
Benefits that act for you, while you act for humanity
Work flexibility: Australian Red Cross offers flexible & hybrid working designed to balance flexibility with purposeful in-office collaboration; strengthen team culture, build trust, and drive engagement.
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.
Career development: Access to ongoing learning, training, and development.
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Salary from $92,286.48 + superannuation + salary packaging options.
To find out more about this opportunity or to obtain a copy of the Position Description, please email Kathleen Piper on
[email protected].
Applications must be submitted online prior to 11.55pm AEST on Thursday, 6 August 2026 to be considered for this role.
While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
