We are a private GP practice, centrally located just 10 minutes north of the Perth CBD. The role is fast paced and presents an opportunity for long term employment for the right candidate.
Selection criteria Essential:
- The ability to maintain a high level of professionalism and confidentiality
- Excellent communication skills, written and verbal
- Ability to work independently, show initiative and work productively within a team environment
- Ability to communicate with a diverse range of people
Desirable
- Previous experience in a medical reception or similar administrative position
- Previous experience in the use of Genie Practice Management Software
- Working knowledge of Windows based software systems (eg, Word, Excel)
- An understanding of the Medicare Benefits Schedule
- An understanding of medical terminology, medical and allied health professional organisations and relevant stakeholders
- An understanding or experience in general practice accreditation and standards
Key Responsibilities / Duties
In accordance with the practice policies and procedures:
- Answer the telephone in a courteous and professional manner
- Receive and convey messages in writing, verbally and electronically
- Liaise with patients and their families in a compassionate manner
- Liaise with GPs, other health professionals and their staff
- Make appointments
- Fax, scan, and file documents
- Type documents as required, with a high level of accuracy
- Place orders for stationery and clinical supplies as directed and monitor stationery and clinical supply levels maintaining a working supply at all times.
- Book and organise staff and/or doctors meetings as directed
- Participate in ongoing professional development activities
- Contribute equitably to maintaining the cleanliness of the practice
- Maintain practice dress standards
- Any other administrative duties as directed by the Practice Manager or Principal doctor/s
- Handling of cash, EFTPOS and other payments
- Ensure the practice building and rooms are clean, tidy and accessible to all
Safety and quality and culture
- Participate in the practice risk management and quality improvement processes
- Record incidents and near-misses in line with practice policy
- Practise duty of care including meeting practice standards and accountability
- Maintain patient and practice confidentiality at all times
- Ensure the practice building and work spaces are conducive to a safe and practical work environment
- Work to clinical governance processes and standards
- Actively contributing to the development of a culture consistent with the values of the practice
Job Type: Casual
Pay: $27.00 – $32.00 per hour
Experience:
- Medical receptionist: 1 year (Required)
Work Authorisation:
Work Location: In person
