Service Advisor – Bridgestone Service Centre Drouin
Love cars, people, and controlled chaos?
Bridgestone Service Centre Drouin is looking for a Service Advisor to join our busy local workshop.
We are a family-owned business with a supportive, knowledgeable team and a strong focus on looking after our customers properly. We work hard, have a laugh, and back each other when the day gets busy.
As our Service Advisor, you’ll be the person helping keep the front counter, customers, bookings, tyres, parts and workshop moving in the right direction. Basically, you’re the organised human between the customer and the controlled workshop chaos.
What you’ll be doing:
Greeting customers and booking vehicles in
Answering phone calls and helping with enquiries
Preparing quotes and invoices
Ordering parts and tyres
Keeping customers updated on their vehicle
Working closely with the technicians and workshop team
Helping the day run as smoothly as possible
You’ll be a great fit if you:
Enjoy talking to people
Have a friendly and professional phone manner
Can stay organised when things get busy
Have good attention to detail
Can work well with a team
Have a good sense of humour
Are willing to learn
Automotive knowledge is preferred, but not essential. If you have the right attitude, we can help teach the rest.
This is a great opportunity to join a respected local business with a great team culture, strong support, and plenty of variety in the day.
Position: Full-time
Location: Drouin, Victoria
Business: Bridgestone Service Centre Drouin
To apply, please submit your resume and a brief cover letter.
Pay: From $53,048.32 per year
Benefits:
- Employee discount
- Maternity leave
- Parental leave
- Professional development assistance
Application Question(s):
- A customer comes in upset because their car is not ready when they expected it, while the phone is ringing and the workshop is asking you for an answer on another job. What would you do first, and how would you handle the customer?
Work Location: In person
