Are you passionate about helping people lead healthier lives? Ready to be part of a dynamic team where every day brings new challenges and rewards? Join us at Anytime Fitness as a Membership Consultant and use your energy and enthusiasm to inspire positive change in our members' lives.
Please note: Due to the needs of the business, applicants must be available to work evenings and Fridays and Saturdays. Flexibility to work across all three Illawarra clubs (Fairy Meadow, Wollongong & Warilla) is essential.
Anytime Fitness is on a mission to be Australia’s most welcoming gym network. We have taken the Australian franchise sector by storm over the last 18 years and now boast a portfolio of over 600+ gyms and more than 730,000+ members nationally, making it the largest gym network in the country. Anytime Fitness forms part of the Collective Wellness Group, the leader in fitness franchising in Australia. Our team is dynamic, fast paced and they help to make Australia healthier in their roles every day! Our goal is to inspire both our members and staff to be the best they can be.
As a Membership Consultant, you'll be the first point of contact for our members and prospective members. You'll play a key role in creating a welcoming club environment, generating new memberships and helping our members achieve their health and fitness goals. This is a varied role where no two days are the same. You'll support multiple clubs and work closely with our leadership team to deliver an exceptional member experience. Your key responsibilities are:
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Welcome members and visitors with outstanding customer service.
- Conduct club tours and confidently convert enquiries into memberships.
- Follow up sales leads via phone, SMS and email.
- Build strong relationships with members and prospective members.
- Support local marketing initiatives and community engagement.
- Assist with club presentation, cleanliness and day-to-day operations.
- Complete reception and administration tasks.
- Work collaboratively with Club Managers to achieve membership and club performance goals.
- Provide support across our Illawarra clubs as required.
We're looking for someone who:
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Has a positive attitude and enjoys working with people.
- Is confident communicating with a wide variety of people.
- Enjoys sales and customer service or is eager to develop these skills.
- Is proactive, reliable and self-motivated.
- Thrives in a fast-paced environment.
- Has excellent organisational skills and attention to detail.
- Can confidently work across multiple locations.
- Must be available to work evening shifts and Fridays and Saturdays.
- Is flexible to work additional shifts to cover annual leave and business needs.
- Previous experience in customer service, retail, hospitality or sales (preferred but not essential).
- A passion for health, fitness and helping others.
- Strong computer skills and confidence learning new systems.
- A current Driver Licence and reliable vehicle (essential due to travel between clubs).
- Current First Aid and CPR Certificate (or willingness to obtain).
At Bandon Fitness, we invest in our people and create genuine opportunities for career growth. You'll enjoy:
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Complimentary Anytime Fitness membership.
- Comprehensive onboarding and ongoing training.
- Opportunities for career progression within a growing business.
- A supportive and energetic team culture.
- Working across multiple clubs and learning from experienced leaders.
- Employee recognition and development opportunities.
- Why You'll Love Working With Us
We're more than just a gym—we're a team that's passionate about helping people improve their lives. We celebrate success, support each other's development and strive to create an environment where both our members and our team can thrive.
If you're looking for a role where you can make a real impact, develop your career and be part of a business that's continuing to grow, we'd love to hear from you.
Apply Now!
To apply, please submit your resume along with a short cover letter telling us why you'd be a great addition to the Bandon Fitness team.
We are on a mission to be Australia’s most welcoming gym network. We have taken the Australian franchise sector by storm over the last 17 years and now boast a portfolio of over 580 gyms and more than 720,000 members nationally, making it the largest gym network in the country. Our goal is to inspire both our members and team to be the best they can be. We don’t just offer a job; we provide an environment that supports your health, growth and work-life balance. You’ll enjoy a complimentary gym membership at all of our clubs across Australia, embrace the opportunity to be part of a culture that encourages goal setting and excellence both personally and professionally, values integrity, collaboration, and inspires healthier lives! There’s never been a more exciting time to join one of the fastest-growing, leading fitness brands, so let’s see if you can Find Your Fit!
