Teleperformance Australia is a Global leader in outsourced customer service and call center operations.
A Chat Support Representative at Teleperformance helps customers through online chat instead of phone calls. This is a non-voice customer service job that is popular among beginners and people who prefer typing instead of speaking on calls.
Main duties usually include:
Answering customer questions through live chat
Helping customers with accounts, orders, payments, or technical concerns
Solving problems and giving step-by-step assistance
Handling multiple chats at the same time
Providing fast and professional customer service
Recording customer concerns and updating company systems
Following company guidelines and performance targets
Skills commonly needed:
Good English writing and typing skills
Basic computer knowledge
Problem-solving skills
Patience and professionalism
Ability to multitask and work under pressure
Good grammar and communication skills
Pay: From $4,800.00 per month
Benefits:
- Health insurance
- Life insurance
Work Location: In person
