Description:
Job Type: 2 Positions Available-Fulltime (3Year Fixed Term)-Shift Work Required
Overview of role:
Coliban Water has embarked on an exciting project to build, implement and run an in-house Control Room. Sitting within the Assets & Operations group, the Control Room will provide greater visibility of Coliban Waters network assets and enable a quick response to issues that are identified.
Reporting to the Control Room Manager, the Control Room Operator will help to anticipate, identify, monitor and respond to operational changes in our water and sewerage infrastructure. This will support our goal to deliver 100% service reliability to our customers 24/7, and to protect the environment.
This role will initially commence operations in business hours, however as the Control Room expands shift work over a 24/7 basis will be required as part of this role, including on weekends and public holidays. This role will also be required to be rostered on an on-call duty roster
A snapshot of your day
This role will be responsible for:
Monitoring of alarms and critical control points for water and sewer infrastructure.
Interpreting alarms and operational data to identify emerging issues.
Monitoring of CCTV and safety systems.
Communicate identified issues and provide operational assistance.
Preparation of workorders for field staff.
Provide feedback and assist with the improvement of monitoring systems and SCADA alarms.
Taking calls from members of the public for after-hours faults and emergencies.
Provide real time operational guidance and information to customer service team.
Play a central role in Incident Management.
Provide mentoring to new staff.
To be considered for this role, it would be beneficial to have a Certificate III or IV in Water Operations or equivalent relevant experience. Alternatively, demonstrated previous experience in a control room or call centre environment will also be considered.
Sound like you? We’d love to hear from you.
Learn more in the position description
Salary:
The salary and conditions for this position will be as per the Coliban Water Enterprise Agreement 2021 Band 3 ($74,200 - $90,097+ superannuation) salary range will be offered to the successful candidate commensurate with their skills and experience. Please note that additional allowances are provided for weekend, evening and night shifts on top of the base salary.
Enquiries
For further information please contact Michael Tolhurst, Control Room Manager on 0428 461 070 or email
[email protected]
To apply, please submit your resume and cover letter by 11 August 2024.
Why join us?
At Coliban Water our people are on a mission to create a better life for our customers and communities – now and tomorrow.
We love what we do and our location in the centre of a region that takes in 49 towns from Trentham to Echuca.
Our commitment to inclusion means you’ll feel at home here no matter who you are, who you love, or what you stand for. As part of the team you receive a monthly accrued day off, time off over Christmas, the flexibility to shape your work to suit your lifestyle, and generous parental, carer and workplace study leave policies.
At Coliban Water we balance a small team rhythm with the reach and resources of one of the largest Victorian regional urban water corporations.
What are you waiting for? We’d love you to join us.
Applicants will need to successfully complete all core training requirements in the expected timeframes and may be required to undertake a Police Check, Working with Children Check, Pre-Employment Medicals or Psychometric testing where applicable. Applicants may also be required to produce evidence of their Right to Work in Australia.
We welcome applications from people with disability and aim to provide an inclusive and accessible workplace. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please contact Bidita Rezwana, Talent Acquisition Advisor on
[email protected] or 0431173635.
Please note that applicants may be contacted prior to the closing date of this advertisement
