TEAM SERVICES MANAGER (SYDNEY BASED)
Brace Yourself for an unforgettable opportunity to be part of the world’s premier netball event. On 25 August 2027, Sydney will host the Netball World Cup, uniting 16 of the top international teams for 12 days of elite competition and global celebration. As we mark Netball Australia’s centenary, we’re building a tournament that champions inclusion, empowerment, and innovation, both on and off the court.
In preparation for this tournament, we are seeking a dynamic and people-focused Team Services Manager to play a critical role in delivering an exceptional experience for international teams during the Netball World Cup Sydney 2027.
About You
As a key member of Tournament Operations, you will act as the primary point of contact for assigned team delegations, ensuring seamless communication, coordination and on-the-ground support throughout their time in Australia.
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Serve as the main liaison between teams, World Netball and the Local Organising Committee
- Support teams from arrival through to departure, ensuring a consistent and high-quality experience
- Coordinate team operations across accommodation, transport, training venues and scheduling
- Lead planning and delivery of team-specific operational requirements and solutions
- Manage day-to-day issues, providing proactive support and timely resolution
- Oversee Team Liaison Officers (TLOs) and team-facing volunteers during tournament time
- Contribute to readiness planning, test events and operational integration across functional areas
What you will bring
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Demonstrated experience working closely with VIPs and elite sporting teams
- Previous experience in a Team Liaison/Services Officer (TLO/TSO) or similar role (highly desirable)
- Strong background in event operations, with an understanding of major international sporting events
- Outstanding organisational, coordination and administrative skills
- Experience working within Australian venues and event environments
- Ability to resolve operational issues independently and work with minimal supervision
- Understanding of the needs of elite athletes and high‑performance environments
- Strong operational, coordination and stakeholder management skills
- Ability to problem-solve under pressure and work independently
- Excellent communication and interpersonal capability
- High attention to detail and strong organisational skills
- A service-driven mindset with cultural awareness and adaptability
- Experience as a Team Liaison/Services Officer and/or foreign language skill (desirable)
Why join us?
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Be at the heart of a world-class international tournament
- Work closely with elite athletes and global stakeholders
- Contribute to delivering an outstanding team experience
- Join a high-performing, collaborative event environment
- Be part of an inclusive and diverse team who celebrate team success
- Working with Children Check and National Police Clearance required.
- Applications Close 25 June 2026
Additional Information
Reporting into the Netball Operations & Competitions Manager, this full-time role will be based at Sydney Olympic Park, on a fixed-term basis through to September 2027. Given the unique nature of the sports industry, and the domestic & global reach of our organisation, travelling and working outside of Netball HQ and traditional office hours may be required from time to time. Our teams work flexibly, and we encourage the successful applicant to discuss flexible working options with their new Manager.
We reserve the right to shortlist and interview suitable candidates as they are identified, so if this sounds like you, and we hope it does – please don’t delay your application. We do not take for granted the high volume of applications we receive, but please be aware this means we are only able to contact shortlisted candidates. Our recruitment process consists of a phone screening, two rounds of interviews, (virtual and in person) along with professional reference checks, and we'll be here to guide you through the entire process!
The Netball World Cup Sydney 2027 (NWC) is the pinnacle tournament for the sport and occurs every four years. It brings the top 16 teams in the world together over 10 days, with teams competing across pool stages and finals to be crowned World Champion. In 2027, the NWC will be held in Sydney, Australia from 25 August to 5 September. In 2027 the Netball World Cup provides a significant moment for Netball Australia in its centenary year to drive interest, awareness and participation in the sport.At NWC2027, our vision is to deliver a groundbreaking unforgettable experience that inspires a new generation of netball fans and players, igniting the passion and engagement with communities across the nation and the world.
