Permanent Full Time position based on Gadigal Country in Glebe
$80K-$85K + Super + Salary Packaging (salary dependent on qualifications & experience)
Meaningful work with flexible, hybrid work options
Who We Are
We are The Benevolent Society. Independent. Brave. Hopeful. We believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. As Australia's first charity, this belief has shaped who we are and how we work.
As a not-for-profit, independent and non-religious organisation, we are a practice-led organisation, our work is grounded in evidence and strengths-based approaches that place people at the centre of everything we do. We walk alongside individuals, families and communities, upholding rights, amplifying voices and advocating for safer, more inclusive systems where people can thrive.
Your Opportunity
Join The Benevolent Society as a People & Culture Coordinator specialising in Systems & Process Improvement, where you'll combine your passion for people with your expertise in systems, data and continuous improvement.
You will play a key role in delivering high-quality People & Culture services across the employee lifecycle while helping us improve the way we work. This role is ideal for someone who enjoys operational HR and thrives on streamlining processes, enhancing systems and driving efficiencies that improve the experience of employees, leaders and candidates.
Working as part of a collaborative People & Culture team, you'll contribute to system enhancements, process redesign initiatives and ongoing improvements that support organisational effectiveness and service excellence.
How You Will Contribute
You will provide end-to-end coordination and support across a range of People & Culture activities, including:
Coordinating employee lifecycle processes including onboarding, employment changes, benefits administration, recognition and offboarding.
Supporting compliance and employment screening requirements to ensure organisational and legislative obligations are met.
Responding to employee and leader enquiries through the HR Helpdesk and other communication channels.
Maintaining accurate employee records and ensuring data integrity across HR systems and platforms.
Supporting workforce reporting, data requests and people metrics.
Delivering a positive and consistent employee experience through timely, professional and customer-focused service.
In addition, you will lead and contribute to systems and process improvement initiatives by:
Identifying opportunities to improve People & Culture processes, workflows and service delivery.
Supporting the maintenance and continuous improvement of HR systems, tools and technology solutions.
Assisting with system enhancements, testing, upgrades and user adoption activities.
Mapping, reviewing and documenting processes to improve efficiency, compliance and user experience.
Using data and insights to identify trends, opportunities and recommendations for improvement.
Your Benefits
We support our people to live their best lives, with benefits that support your wellbeing, growth and lifestyle. Here are some of the key benefits, and we'd love to tell you more.
Salary Packaging & Perks - Maximise your take-home pay with up to $15,900 in salary packaging including entertainment and vehicle packaging options to suit your lifestyle, corporate rates/discount with selected partners.
Flexibility & Wellbeing - Enjoy hybrid work options, monthly ADOs (12 extra days off per year for full time staff), Fitness Passport access, EAP support, and the option to purchase additional leave.
Recognition & Growth - Competitive pay, Benevolent You Make a Difference recognition program, service rewards, long service leave after 5 years, supportive performance and career check in’s and tailored professional development opportunities.
Cultural Inclusion - Dedicated cultural leave and support for Aboriginal and Torres Strait Islander employees, including leadership pathways and networking groups.
Employee Networks - Connect through our diverse, employee-led networks that celebrate diversity and foster connection and allyship across shared experiences and identities
Your Skills and Experience
To be successful in this role, you will bring:
Experience in a People & Culture, Human Resources, HR Operations or Coordinator role.
Demonstrated experience managing employee lifecycle processes and HR administration activities.
Strong experience working with HRIS, ATS and other people systems.
Proven ability to identify, recommend and implement process improvements.
Excellent attention to detail with a focus on data accuracy, compliance and quality outcomes.
Experience preparing reports, analysing data and maintaining system integrity.
Strong organisational and time management skills, with the ability to manage multiple priorities.
Excellent written and verbal communication skills and the ability to build effective working relationships.
A collaborative, customer-focused approach and commitment to providing exceptional service.
A proactive mindset with a genuine passion for continuous improvement and finding smarter ways of working.
Desirable:
Tertiary qualifications in Human Resources, Business, Information Systems or a related discipline.
Experience supporting HR system implementations, upgrades or integration projects.
Knowledge of process mapping, workflow improvement or continuous improvement methodologies.
Experience working within a shared services, centralised HR or large multi-site environment
This role aligns with the capability requirements of Individual Contributor level. Please see the Capability Framework attached to this advert to discover essential skills, values and behaviours required at this level.
Ready to make a difference?
Click 'APPLY' to send your resume and a 1-page cover letter outlining your interest and suitability for the role.
Need more information or have questions? Feel free to reach out Kirsty on 0400 639 477 for a friendly, confidential discussion.
At Benevolent we are committed to diversity, equity and inclusion and to providing a culturally safe workplace for all. We encourage applications from people of all backgrounds and identities, including LGBTIQA+, neurodivergent and people with disabilities, and those from Culturally and Linguistically Diverse backgrounds, to strengthen our ability to deliver inclusive and responsive services to the communities we support.
We recognise and value the cultural knowledge, lived experience and community connections that Aboriginal and Torres Strait Islander peoples bring, and welcome applications from individuals across all cultures, identities and lived experiences.
