About Us:
DCC Industry Group is dedicated to enriching lives through our key divisions: Youth & Communities, Foster and Kinship Care, Workforce, Allied Health, and Disability Services. Our goal is to provide services that empower individuals across all stages of life, supporting their well-being and personal growth in every aspect of their journey.
About the Role:
The Receptionist with DCC Industry Group is the first point of contact for clients and plays a vital role in creating a warm, professional, and supportive environment. This role requires strong communication skills, a high level of organisation, and the ability to manage a range of administrative tasks in a busy clinical setting. The receptionist ensures smooth daily operations by coordinating appointments, supporting clinicians, handling client enquiries, processing payments, and maintaining accurate and confidential records.
The role is based in our Nambour and Currimundi offices, with 4 days per week at the Nambour office and 1 day per week at the Currimundi office.
Main responsibilities will include:
- Ensure an effective and efficient reception service is provided to clients and any other visitors to the Practice
- Managing the reception and appointment system, updating forms and reporting templates as required
- Booking in new clients/managing therapists' timetables
- Ensure adequate supplies of consumables are on hand at all times including staff amenities and general office supplies
- Invoicing, payments and general office duties
- Complete other daily, weekly and monthly core tasks to support to smooth running of the reception area
- Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive clients
- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated
- General cleaning duties and other reasonable duties as required
What's on Offer:
- Full-time permanent role
- Monday to Friday - No weekends
- $30/hour plus super
- Access to EAP
- One on one supervision and mentoring
- Supportive leadership with professional development opportunity
Qualifications/Requirements:
- Previous administrative or receptionist experience (allied health or healthcare preferred)
- Excellent verbal and written communication skills
- Strong organisation and time-management skills, with high attention to detail and accuracy
- Experience with practice management software (e.g., Cliniko) or willingness to learn
- Familiarity with Medicare, NDIS, or private health billing processes (preferred but not essential)
- Professional, welcoming, and client-focused attitude
- Reliable, punctual, and able to work both independently and within a team
- Current driver’s license (P2 or Opens)
- Working with Children Check (QLD Paid Blue Card)
- NDIS Worker Screening Clearance (Yellow Card)
- NDIS Worker Orientation Module
- Satisfactory National Police check
- First Aid and CPR or willingness to obtain
How to apply:
Please complete and submit your cover letter explaining how your skills, experience, and personal attributes qualify you to succeed in completing the key responsibilities.
If this sounds like an opportunity for you, apply now!
Should you have further questions or require more information, please contact [email protected].
We are proud to be an Indigenous-led organisation, and we value diversity and are committed to providing a safe, inclusive, and culturally respectful workplace for all. We have zero tolerance for discrimination and uphold the highest standards of child safeguarding in line with the Child Safe Organisations Act 2024 (Qld).
We welcome candidates from all cultural backgrounds, abilities, genders, and identities who share our commitment to child safety, cultural safety, and the wellbeing of children and young people.
Pay: $30.00 – $35.00 per hour
Application Question(s):
- How many years of receptionist or administrator experience do you have?
- Do you have receptionist/administration experience in the medical, allied health, NDIS or other relevant fields (Please specify)?
- Do you have current First Aid and CPR certifications, or willing to obtain?
- Can you pass a police check?
- Are you able to commit to working 4 days in our Nambour office and 1 day in our Currimundi office?
Licence/Certification:
- Working with Children Check (Blue Card) (Preferred)
- NDIS Working Screening Check (Yellow Card) (Preferred)
- Australian Driver's Licence (P2 or Opens)? (Preferred)
Work Authorisation:
Work Location: In person
