Purpose of role
The primary role of the property manager is to oversee the management and maintenance of the portfolio.
Main duties and responsibilities
Core objectives include:
- Determining and raising rents, negotiating and enforcing lease agreements.
- Addressing tenant complaints and inspecting vacated units.
- Inspecting and ensuring compliance of tenants of tenanted units.
- Contracting and supervising repairs and maintenance work.
- Collecting rent, dealing with late payments (Arrears), and handling operating expenses.
- Maintaining records of income, expenses, signed leases, complaints, maintenance, and compliance.
- Managing, coordinating and conducting Open For Inspection and ROL Inspections where required
- Managing enquiry and ensuring high levels of client satisfaction
- Liaising with landlords, tenants, and stakeholders
The above list is not exhaustive and the role may change to meet the overall objectives of the company.
Other duties
Fulfil other duties as required by management and other department personnel as requested/required.
PERSON SPECIFICATION
Qualifications
- Certificate III in Real Estate Practice
Experience
Knowledge
- Knowledge of the Residential tenancies Act and regulations
Skills & competencies
- Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face.
- Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.
- Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
- Commerciality: ability to apply knowledge in a practical, commercial manner.
- Teamwork: willingness to assist and support others as required and get on with team members.
- Time management/organisation: accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner.
Personal attributes
- Professional approach.
- Ability to work under pressure.
- Organisational and time management skills.
- Excellent attention to detail.
- Confident manner.
- Positive approach to change.
Other
- Clean driving licence desirable
Pay: Up to $95,000.00 per year
Application Question(s):
- Do you currently have an Assistant's Agent license or Class 2 Real Estate License?
Work Location: In person
