Capital SMART is Australia and New Zealand's leading accident repair network, with 60+ sites and a reputation for setting the benchmark in collision repair. We're looking for an experienced Repair Centre Manager to lead one of our sites on a full-time, permanent basis.
The Role
As Repair Centre Manager, you'll be responsible for the overall performance of your site — from production and quality through to people, safety, and customer outcomes. You'll lead a full team across panel, paint, assembly, and detail, working closely with insurance partners and customer service teams to keep the business running profitably and efficiently.
What you'll be doing:
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Owning full P&L responsibility for your repair centre, including budgets, costs, and revenue targets
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Driving production efficiency and turnaround times across the entire repair process
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Leading, developing, and managing a multi-disciplinary team of tradespeople and support staff
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Building and maintaining strong relationships with insurance partners and key stakeholders
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Ensuring repair quality and customer experience meet Capital SMART's standards at every stage
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Driving a strong safety culture and ensuring compliance with WHS requirements
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Managing recruitment, performance, and development of your team
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Monitoring KPIs and reporting on site performance to senior leadership
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Identifying opportunities to improve process, efficiency, and profitability
What we're looking for:
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Proven experience as a Repair Centre Manager, Site Manager, or Production Manager within smash repair
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Strong commercial acumen, with experience managing budgets and P&L
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A solid understanding of the end-to-end collision repair process
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Demonstrated leadership experience managing teams
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Experience managing insurance partner relationships highly regarded
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Excellent communication, organisational, and problem-solving skills
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Experience with repair management systems (e.g. Autoflow, Estimage) an advantage
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Full working rights in Australia
What's on offer:
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Permanent full-time role — Monday to Friday
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Competitive salary package + performance incentives
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Ongoing leadership development and training
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Clear pathways into senior management roles
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Weekly lunches and monthly team celebrations
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Staff discounts on parts and tools
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Referral bonus up to $2,000
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Guaranteed Christmas shutdown
If you're a proven leader in collision repair looking to run your own site and make a real impact — we'd like to hear from you.
Apply now through Capital SMART's careers page.
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