Your SUPER career starts here
As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world.
Sound good? Learn more about us and what we do at aware.com.au
Your New Role
Reporting to the Head of Retirement Strategy & Propositions, you'll lead the definition, evolution and optimisation of our retirement customer value propositions. You'll combine member insights, market trends, data and research to create compelling retirement experiences that deliver better outcomes for members and support Aware Super's growth ambitions.
In this role you will:
- Own and evolve Aware Super's retirement customer value propositions
- Analyse member insights, market research and performance data to identify opportunities for improvement
- Lead proposition design and prioritisation informed by member needs and behaviours
- Monitor proposition performance and recommend enhancements
- Partner with stakeholders across Strategy, Retirement, Advocacy and other business areas to drive outcomes
- Act as a trusted subject matter expert in retirement and superannuation
To be successful in this role you will have the following skills and experience:
- Deep knowledge of retirement, superannuation and customer experience
- Experience developing propositions, products, customer strategies or member experiences
- Strong analytical and problem-solving skills with the ability to translate complex insights into clear recommendations
- Exceptional communication skills, including stakeholder engagement, storytelling and executive presentations
- Strong commercial acumen and the ability to influence senior leaders
Relevant tertiary qualifications in Business, Marketing, Communications, Actuarial or a related field
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Employee Experience
We understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life.
Why you’ll love working at Aware Super:
- Have a super impact: You’ll think big and care deeply to help more Australians live their best lives in retirement.
- Be part of something super unique: You’ll work to reshape super and retirement. We’ll invest in your growth and give you the opportunity to work on career-defining projects.
- Work with super humans: You’ll work hard and innovate, but also have some fun along the way.
- Feel super cared for: We’ll support your wellbeing today, as well as in the future. Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones.
The Aware Super difference
At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.
