At UCC Coffee we’re partnering with some of ANZ’s most iconic retail and out of home brands to lead the market in roasted coffee. From bean to cup, we’re redefining coffee for some of the nation’s most renowned brands. Join our team and immerse yourself in the vibrant world of coffee, where you'll unlock exciting learning opportunities within our ANZ business and embrace our rich heritage.
The role:
We’re looking for a Credit Team Leader to join our collaborative team in North Strathfield on a full‑time basis. Reporting to the Financial Controller, this role oversees the UCC ANZ group credit control function, ensuring compliance, managing credit and financial risk, leading collections and reconciliations, maintaining day‑to‑day oversight of credit performance, and delivering a high standard of customer service. It’s an ideal opportunity for someone who thrives in the detail of credit operations while supporting a capable, independent team. This role suits someone who brings structure, supports without overshadowing, and leads by example, providing overarching guidance to a team that operates with a high level of autonomy.
What you’ll be responsible for:
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Maintaining accurate customer ledgers through timely allocation of payments and credits, weekly aged‑debt reviews, and proactive escalation to minimise credit risk.
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Strengthen credit governance by reviewing limits and payment terms, refreshing credit policies, and applying appropriate controls
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Conducting review of pricing structures and ensure that pricing is appropriately reflected in the ERP per business requirements
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Monitoring and assigning tasks within the shared inbox and credit queues
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Providing daily support, escalations, and check-ins with the credit team across brands
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Leading short team huddles every few days, focused one to one’s with team members and overseeing team performance and completion of daily collections
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Driving process improvements and efficiency gains in tandem with BAU delivery
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Partnering with the Financial Controller on reporting, internal controls, and escalation of risk.
What you’ll bring:
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At least 5 years’ experience in credit/accounts receivable, including 3+ years in a credit management or leadership capacity
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Previous experience in FMCG or similarly fast paced environment
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Experience managing an end-to-end ledger independently
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A pragmatic, hands-on leadership style - an ability to guide in a collaborative team environment with demonstrated capability in leading and managing a team
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Strong sense of ownership and accountability - you understand the importance of business unit distinction in shared services
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Experience balancing operational delivery with process improvement initiatives
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Experience in partnering with operational teams
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Exposure to MYOB EXO accounting software and JDE Enterprise 1 (beneficial)
Why join us?
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Work in a market-leading FMCG business with a strong brand presence
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Be part of a team that values trust, autonomy, and collaboration
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Hybrid model with a supportive, pragmatic leadership team
We offer you recharge leave, five additional days each year to allow you to rest, reset, and refuel. You’ll also enjoy the perks of coffee on tap and beans to take home, keeping you connected to the craft we’re passionate about.
Ready to roll up your sleeves and lead from within? Apply now and help us drive real impact across the ANZ credit operations.
