Primary Health Organisation Manager
Flexible Part-Time or Full-Time Opportunity
We are seeking an experienced and community-minded Primary Health Organisation Manager to join our growing healthcare team. Working closely alongside the Practice Manager to lead the organisation’s strategic growth this role is ideal for someone who is passionate about creating positive patient experiences, supporting healthcare teams, and contributing to meaningful community health initiatives.
This is a diverse and rewarding position that combines operational leadership, people management, strategic planning, and community engagement within a supportive and collaborative environment.
About the Role
In this role, you will help direct and manage the operational and strategic functions of the organisation while supporting high-quality patient care. You will play an important role in strengthening systems, supporting and supervising staff, maintaining compliance standards, and helping direct and coordinate sustainable growth through healthcare initiatives and grant-supported programs.
This role will also involve optimising administrative workflows, providing support and supervision within the reception and administration team when required, so strong customer service skills, confidence managing patient enquiries and appointment scheduling, and the ability to create a welcoming and professional experience for patients will be highly regarded.
We offer flexibility with either part-time or full-time arrangements available for the right candidate.
Key Responsibilities
- Control and manage daily operations including strategic workforce planning, and patient service delivery
- Work collaboratively within the management team to develop , monitor and implement strategic plans, policies, and operational improvements
- Oversee budgeting, financial reporting, billing processes, and resource management
- Ensure compliance with accreditation standards, privacy legislation, WHS requirements, and clinical governance frameworks
- Lead and support (a broad range of primary health services by supporting) multidisciplinary teams including medical, nursing, allied health, and administrative staff
- Oversee and support reception and evaluate administrative functions as needed, ensuring a welcoming and professional patient experience
- Foster a positive, collaborative workplace culture focused on communication and continuous improvement
- Build strong relationships with external healthcare providers, specialists, and community organisations
- Coordinate and support community health and wellness initiatives, including grant-funded programs
About You
You are a compassionate and organised healthcare leader who enjoys working with people and improving systems that make a genuine difference to patient care and community wellbeing.
You will ideally bring:
- A Bachelor’s degree or higher in Health Administration, Nursing, or a related healthcare field
- Previous experience in healthcare management, clinical leadership, health service administration, or practice operations
- Strong organisational, communication, and customer service skills
- Experience with digital health systems and clinical software
- A proactive and supportive leadership style with a focus on teamwork and quality improvement
Why Join Us?
- Flexible working arrangements
- Opportunity to make a meaningful impact within the community
- A trusted and long-established practice in Byron Bay
- Supportive and collaborative team environment
- Diverse and rewarding role with opportunities for growth and innovation
We welcome applications from experienced healthcare professionals who are passionate about improving community health outcomes and supporting high-quality care delivery.
Pay: From $77,000.00 per year
Work Location: In person
