We are a wholesale business supplying essential cabinet components to the furniture industry, cabinet makers, shop-fitters and specialist kitchen and bathroom companies.
Our values are honesty, respect, reliability and teamwork, and we pride ourselves on maintaining a supportive and positive workplace culture.
About the role
We are looking for a motivated and highly organised Reception, Customer Service & Order Processing Administrator to join our team.
As the first point of contact for customers, you will play an important role in representing our business in a professional and positive manner.
This is a fast-paced, hands-on role suited to someone who enjoys staying busy, can multitask efficiently and takes pride in completing work accurately and on time.
You will be responsible for handling incoming phone enquiries, customer service, daily administrative duties and high-volume order processing tasks. The ability to multitask, stay organised and maintain accuracy while working under pressure is essential.
Responsibilities:
- Answering and directing phone calls and customer enquries
- Processing customer orders accurately and efficiently
- Invoicing
- Working closely with warehouse and sales team
- Providing prompt and professional customer support
- Assisting customers in the showroom
- Supporting day-to-day office operations
Desired skills
- Reliable and punctual with a strong work ethic
- Thrive in a fast paced environment
- Highly organised with strong attention to detail
- Excellent communication and customer service skills
- Confident multitasking and prioritising workloads
- Able to work both independently and as part of a team
- Confident using computers and learning new systems
Hours
Monday to Friday - 8:30-4:30pm
Long term basis
Applications
To be considered for the role please attach your resume with a cover letter telling us a little bit about yourself.
Only candidates who contact us via the apply button will be considered. We request that you do not contact via phone
We thank you for your interest in the role.
Pay: $65,000.00 – $70,000.00 per year
Application Question(s):
- Willing to obtain a Police Certificate?
Experience:
- Customer Service/Administration/Reception: 1 year (Preferred)
Work Authorisation:
Work Location: In person
