- Permanent role
- Can be based in Melbourne or Sydney
Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?
We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!
As a creative, strategic, and collaborative Content & Owned Channels Manager, you will shape and execute our content strategy across our owned channels and create and curate compelling content that speaks to a diverse audience. You will bring our brand and solutions to life across various content outputs and Vocus owned channels, from small businesses to large enterprises, government, and wholesale customers.
You’ll lead the development and optimisation of content across our website, blog, email, and social platforms, working closely with marketing, product, sales, and Group Communications teams to ensure consistency of message and tone across every touchpoint.
Key responsibilities
- Develop and own the content strategy for all owned channels, ensuring alignment with marketing objectives, brand positioning, and business priorities
- Plan, create, and optimise content tailored to varied audiences across SMB, mid-market, Enterprise, Wholesale, and Government sectors
- Collaborate cross-functionally with Group Communications, Product Marketing, Sales, and Digital teams to ensure content consistency and alignment with broader campaigns and corporate communications
- Manage the content calendar & editorial workflow to ensure a steady pipeline of high-quality, relevant, timely content
- Write, edit, and proof content for a range of formats, including web pages, blogs, case studies, email campaigns, and thought leadership pieces
- Oversee website and owned channel performance, ensuring best practice in SEO, accessibility, & user experience
- Use analytics and insights to continually refine content strategy, measure impact, drive engagement and conversion
- Champion content governance and brand consistency, ensuring tone of voice, messaging, and style align across all touchpoints
- Support content enablement across teams, providing guidance, templates, and quality assurance for content produced by others.
What you’ll bring to this role
- Minimum of 5+ years in B2B content marketing, digital marketing, or communications, ideally within the telecommunications, technology, or B2B sectors
- Exceptional stakeholder and customer engagement with a bias for collaboration, action and clear communication
- Experience in design, development, and execution of GTM and retention marketing programs
- A structured thinker, with an ability to convert technical complexity into clarity tailored to each audience
- Strong technical copywriting and editing skills with a familiarity with telecommunications concepts and terminology, with the ability to adapt tone and style for different audiences and formats
- Experience managing and optimising content across web, email, and social channels
- Knowledge of content management systems (CMS) such as Optimizely, WordPress, or Adobe Experience Manager
- Understanding of SEO best practices, content performance analytics, and customer journey mapping.
What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:
- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Generous discounts to over 400 retailers.
- Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.
Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.
We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.
With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.
About Us
As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.
Ready to take the next step?
If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!
We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.
