Achieve Something Great
The Consumer and Community Engagement Manager leads efforts to embed consumer partnerships across SWSLHD, working closely with staff, consumers, and communities to co-design healthcare services. The role promotes person-centered care by enabling meaningful engagement and supports compliance with NSQHS Partnering with Consumers, contributing to improved patient outcomes and hospital accreditation
Are You the Right Fit?
The ideal candidate is a passionate and adaptable professional who is committed to amplifying consumer and carer voices, bringing strong interpersonal skills and the ability to manage complex workloads in a fast-paced healthcare environment.
- Consumer-focused and collaborative – Demonstrates empathy, cultural awareness and active listening, with the ability to build strong relationships across community groups, frontline staff and executive stakeholders to enable meaningful consumer participation.
- Highly organised and adaptable – Capable of managing complex, high-volume work with strong attention to detail, while remaining flexible to attend community meetings and respond to evolving service needs.
- Strong communicator and change advocate – Excellent communication skills with the ability to support service development, promote feedback systems, and drive improvements that elevate consumer and carer involvement in planning, delivering and evaluating services.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
If you’d like more details, we’re here to help.
More Than Just a Job – Why Work With Us?
Financial Perks
12% superannuation
Salary packaging and novated leasing via Smart Salary
Annual leave with 17.5% leave loading (for full-time and part-time staff)
One extra day off each month for full-time employees
Work-Life Balance
Flexible work options, including hybrid and varied hours (depending on the role)
Paid maternity and parental leave
Generous leave options like long service and carers leave
Grow Your Career
Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
Health & Wellbeing
Discounted gym membership through Fitness Passport
Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
Additional Information
Temporary visa holders
Vaccination Requirements
Child Safe Employment
South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
