Cascade (Australia) Pty Ltd is part of the global Cascade Corporation with our head office in Portland, Oregon, USA. In Australia, we have a significant operation which manufactures and supplies a broad range of forks, forklift attachments and accessories for the Materials Handling Market.
Currently, we have an opportunity for a Mechanical Engineer / Sales Engineer. This position will report to the Customer Service Manager and is part of our Internal Sales team at our Darra office.
The successful applicant will take responsibility for:
- Performing engineering design and calculations for Cascade products for customers
- Updating and managing design tools, design data, CAD Models, Drawings and Design Risk Assessments
- Documenting engineering calculations of design strength
- Ensuring that engineering and production projects are completed in accordance with Australian and International standards as well as production requirements
- Assist with preparation and collation of reports and other project documentation, including test reports and manuals
- Ensuring complete customer service excellence
- Liaising with the engineering group to ensure technical customer requests and quotations are actioned in a timely and accurate manner
- Actioning direct and indirect customer emails, requests for quotes, and parts enquiries
- Taking and responding to incoming customer calls
- Order entry and order management through to customer delivery
- Liaising with the internal production team to ensure all customer expectations are achieved on special manufactured products.
To be successful in this role we require you to have:
- Experience in 3d Solid Modelling and PDM Building or equivalent
- Mechanical Engineering degree
- Knowledge of manufacturing processes such as welding, machining, and assembly
- Multiple skills across customer service and technical sales
- Ability to understand engineering parts manuals, drawings and concepts
- ERP (ideally Oracle/JDE) and CRM (Ideally Goldmine) Systems exposure advantageous
- Precise data entry skills
- Excellent verbal and written communication
- Ability to improve business processes.
In return we offer:
- Competitive remuneration package
- Monthly Bonus
- On the job training where appropriate
- Career development opportunities within and across business functions
- Flexible working hours
- Employee Assistance program
- Excellent workplace values and culture
- Over 80 years of operating globally.
Job Type: Full-time
Pay: $60,000.00 – $80,000.00 per year
Benefits:
- Professional development assistance
Work Authorisation:
Work Location: In person
