Learning and Development (L&D) Manager
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Lead, innovate, and grow with Pacific National
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Permanent Full-Time opportunity
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Located in our head office in North Sydney, open to applicants from QLD, NSW and VIC
An exciting opportunity has presented itself for an experienced L&D Manager to step into a national Learning and Development leadership role responsible for the compliant and cost-effective delivery of all technical and accredited training across Pacific National.
You will lead the governance of our Registered Training Organisation (RTO) while identifying opportunities to simplify and standardise training through the use of technology ensuring scalable, high-quality delivery of safety-critical capability for both current and future workforce needs. Partnering with internal and external stakeholders, you will ensure training is compliant, operationally relevant and delivers a strong return on investment. Your leadership will shape the new-starter experience, optimise time-to-competence, and support PN’s operational and commercial goals.
This is a national leadership role responsible for driving innovation and transformation in technical capability development across Pacific National.
What you’ll do
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Oversee recruitment, onboarding and progression of new driver cohorts through to full operational competency
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Shape a positive onboarding and learning culture aligned to PN’s goals of safety, operational excellence, and business improvement
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Shape a consistent and high-quality operational new starter experience, reducing time to competency and embedding operational readiness from day one.
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Maintain ASQA and national standards compliance across all RTO activities
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Manage audits, reporting, evidence and quality assurance processes
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Engage and manage external instructional design partners
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Drive innovation in training delivery and enable learning outcomes with technology to improve efficiency and maximise ROI
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Track and report on training effectiveness and return on investment to inform decision making
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Identify and secure government funding and incentive opportunities to enhance training capability and optimise investment outcomes
What You’ll Bring
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Significant experience leading technical or safety-critical training in a regulated or heavy industry
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Experience operating within or managing an RTO
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A track record of delivering training that is high-quality, compliant and commercially sustainable
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Excellent communication, stakeholder influencing skills and team leadership capability
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A passion for continuous improvement and ability to deliver sustainable step change
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Strength in vendor management, cost-efficient delivery and value-for-money decision making
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Commercial acumen and budget management capability
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Qualifications in Adult Learning, Vocational Education or Learning & Development
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In-depth understanding of ASQA, AQTF and VET sector requirements
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Qualifications relevant to the rail industry, technical training, or compliance (desirable)
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Certificate IV TAE40122 (or equivalent desirable)
Why join us?
At Pacific National we value the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted.
Some of the benefits we offer are:
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Paid parental leave
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Novated Leasing
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Fitness Passport
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Purchase leave program
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Access to EAP program through Sonder
We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day.
Ready to deliver what matters?
Click ‘Apply Now’ and start your journey with Pacific National. Learn more at https://www.pacificnational.com.au/careers
Pacific National acknowledges the Traditional Custodians of the land on which we work live and rail.
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