Description:
At Columbia Aged Care, our mission is simple: to provide exceptional, resident-centred care and service to every resident, every time. We are looking for a highly organised and proactive Program and Project Administrator to join our Finance team and help us ensure our operational projects and compliance programs run flawlessly.
As the Program and Project Administrator, you will be the operational backbone of our regulatory compliance, resident contract management, and facility projects. Acting as the critical bridge between our corporate head office (Finance/IT) and our on-site clinical teams, you will ensure our systems are accurate, our contracts are watertight, and our projects are delivered on time.
What You Will Do
Project Coordination: Drive the end-to-end administration of operational and regulatory projects, tracking milestones and proactively escalating risks.
Contract Administration: Manage the full lifecycle of resident agreements (including admissions and respite care), processing variations, renewals, and cessations in strict alignment with aged care legislation.
Compliance Support: Organise vital evidence and documentation for external audits by the Aged Care Quality and Safety Commission, and help integrate new government funding models into our daily operations.
Systems & Data: Update complex organisational databases, maintain accurate operational records, and assist in the testing and roll-out of new technological solutions.
Stakeholder Engagement: Serve as the primary point of contact between our facility teams and head office, resolving complex queries regarding resident contracts and project delivery.
What You Will Bring
We are looking for an adaptable, highly professional administrator with an eagle eye for detail and the initiative to add real value to our workflows.
Essential Criteria:
Minimum two (2) years’ experience in Project Administration or a similar Finance/Operations role.
Strong proficiency in data processing, Microsoft Office, and Google Suite.
Exceptional written and verbal communication skills, with a collaborative and approachable manner.
Ability to obtain a satisfactory National Police Check and/or NDIS Worker Screening Check.
Desirable Criteria (Stand-Out Skills):
Previous experience within the Australian Aged Care framework.
Familiarity with Aged Care Quality and Safety Commission documentation and resident admissions/agreements.
A proven track record of managing contract lifecycles and tracking project milestones.
Why Join Us?
Impact: Your work directly supports the seamless delivery of care to our elderly residents.
Stability: Full-time, permanent position offering $80,000 + Super.
Culture: A collaborative, inclusive, and equal-opportunity workplace committed to HR best practices and free from discrimination.
How to Apply
If you are ready to take ownership of this role and grow your career within a supportive healthcare environment, we want to hear from you. Please submit your resume and a brief cover letter outlining your relevant project and contract administration experience.
