- A permanent full-time opportunity to support community wellbeing through membership growth and engagement at Cockburn ARC
- Flexible work options, super up to 16% + employee perks
- Free Cockburn ARC gym membership and wellness programs
About Us
The City of Cockburn is centrally located in the southern suburbs of Perth, on Whadjuk country. We’re a place of experiences, just 20 minutes’ from Perth city, with everything from pristine beaches and wetlands to theme parks and world-class recreation facilities.
At the City of Cockburn, we’re more than just a local government – we’re a vibrant, forward-thinking organisation that puts our people first. Our team is united by a shared desire to make an impact by helping to achieve our vision - Cockburn, the best place to be.
About the Role
Reporting to the Member Services Team Leader, the Membership Consultant plays a key role in supporting the growth and success of Cockburn ARC through proactive membership sales, customer engagement, and community outreach. The role is responsible for conducting personalised centre tours, promoting memberships and services, supporting retention initiatives and delivering high-quality customer service to a diverse range of community members. Working collaboratively across the centre, the Membership Consultant also maintains accurate records and reporting, supports reception operations when required, and contributes to creating a welcoming and inclusive environment that encourages community participation and wellbeing.
About you
This role would suit a motivated and customer-focused individual who enjoys building positive relationships and helping people achieve their health and wellbeing goals. You will be a confident communicator with strong interpersonal and organisational skills, capable of working in a fast-paced environment while delivering high-quality customer service. An interest in the leisure or fitness industry, combined with a proactive approach to sales, community engagement, and teamwork, will see you thrive in this role.
Besides demonstrated experience, you’ll need to have:
- Availability to work a rotating roster across a 76-hour fortnight, including evenings and weekends, with a fortnightly RDO negotiable
- Must hold Senior First Aid Certificate
- Must maintain a current Working With Children Check
If this sounds like you, we invite you to apply today and make an impact.
Salary and Benefits: Salary range from Level 3 Step 1 – Step 4 ($79,985 to $85,456 per annum) of the City of Cockburn Industrial Agreement 2025, based on qualifications and experience.
Need more information? We encourage applicants to read the position description for a full understanding of the role before applying. For a confidential discussion about the role, please contact Jayden Putland, Member Relations Team Leader on (08) 9411 3344.
Apply: Hit the apply button and follow the prompts to express your interest.
To be eligible for this role you must be legally permitted to work in Australia on a full-time permanent basis. All applicants are required to undergo a pre-employment process which includes a fitness for work assessment, alcohol and drug screening, qualification/licence checks and a Nationally Coordinated Criminal History Check.
Closing Date: Friday 31 July 2026.
We value equal opportunities for all which is why the City of Cockburn strongly encourages candidates from diverse backgrounds to apply. Every applicant is valued here.
Attachments:
- Position Description - Membership Consultant - Jul 26.pdf
