About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
About the role
The Engineering Delivery Manager plays a critical role in accelerating IT outcomes across Automation, Data and AI by driving modern engineering practices, future-state tooling and high-performing teams. The role focuses on shifting from traditional, project-based delivery to an AI-enabled, product and platform-driven model, embedding quality, security and governance into everyday ways of working. It is accountable for improving end-to-end delivery flow and ensuring solutions are scalable, secure, supportable and deliver measurable business value.
A day in the life of an Engineering Delivery Lead at Toll Group:
- Lead end-to-end engineering delivery while aligning stakeholders to translate priorities into clear, measurable outcomes.
- Enable modern engineering toolsets and practices across the full delivery lifecycle, from planning to production support.
- Improve delivery flow by removing inefficiencies and using data and metrics to enhance predictability, manage risk and increase throughput.
- Promote AI-enabled ways of working and a product/platform mindset with reusable, scalable and governed assets.
- Ensure high-quality, secure and scalable solutions while challenging low-value work and outdated practices that create complexity or technical debt.
- Strengthen governance and collaboration by coordinating teams and vendors, improving visibility through metrics, and driving adoption with measurable business impact.
What You'll Need to Succeed:
Qualifications
- Relevant bachelor’s degree in information systems, Computer Science, Engineering, Data Science, Business or a related field, or equivalent practical experience.
- Desirable certifications or hands-on experience across Agile, Lean, DevOps, product delivery, cloud, data, AI, cybersecurity, ITIL or project delivery.
Skills and Experience
- Extensive experience leading engineering, software, automation, data or AI delivery in complex enterprise environments, working across diverse stakeholder groups.
- Strong expertise in modern engineering practices including DevOps, CI/CD, automated testing, release management, observability and production readiness.
- Proven ability to improve end-to-end delivery systems with a focus on flow, value, quality, adoption and continuous improvement.
- Experience enabling future-state engineering toolsets and embedding consistent practices across cross-functional teams.
- Solid understanding of AI-enabled ways of working and using delivery data/metrics to optimise performance and reduce waste.
- Strong stakeholder management and influencing capability, with knowledge of relevant platforms and domain experience in logistics or similar environments desirable.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
