Library After Hours Supervisor
Looking for a role where you can make a meaningful impact in your community—outside the usual 9–5? Join Mackay Regional Council Libraries and help deliver high-quality library services during our after-hours operations.
This is a fantastic opportunity to step into a supervisory role where you’ll lead casual staff, support library users, and ensure services run smoothly during non-standard hours.
About the Opportunity
We are seeking an After-Hours Supervisor to oversee library operations at our Gordon White Library. Working in our after-hours timeslots (Thursday evenings & Saturday mornings), with additional daytime availability on Thursday and Friday you will ensuring a safe, professional and customer-focused service for our community.
This is a temporary part-time position until 30 June 2027, working 17.25 hours per week with a flexible roster across any 5 out of 7 days.
Key Responsibilities
- Manage circulation, reference, and general library services during after-hours operations
- Supervise and support casual staff to deliver high-quality service
- Provide professional assistance and information to library patrons
- Ensure compliance with library policies, procedures and local laws
- Coordinate staff rosters for after-hours servicedelivery
- Process transactions including library payments and Council services
- Liaise with supervisors and contribute to continuous service improvement
About You
Essential Requirements
- Working with Children Blue Card
- Availability to work Thursday evenings and Saturday mornings
- Ability to undertake a comprehensive pre-employment medical with instant drug & alcohol screening
- Strong customer service skills with the ability to engage a diverse community
- Demonstrated supervisory or leadership capability
- Effective communication skills (written and verbal)
- Sound computer skills, including Microsoft Office
- Knowledge of (or ability to learn) library systems and processes
Desirable
- Certificate III in Library Services
- Experience working in a library environment
What You Bring
- A proactive, adaptable approach to working in a changing environment
- Ability to build strong working relationships and support a team
- A commitment to delivering high-quality customer service
- Strong organisational skills and attention to detail
- Alignment with Council values of safety, respect, teamwork, accountability and customer focus
Why Join MRC?
- Hourly rate of $43.72
- Up to 18% superannuation (conditions apply).
- Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading.
- May be eligible for salary sacrificing options.
- Membership to lifestyle benefits program including corporate discounts.
- Study and assistance programs for career development.
- Learning and career development opportunities.
- Employee Assistance Program.
- Employee health and wellbeing initiatives.
- Active Social Clubs.
At Mackay Regional Council, we’re proud to serve our community and support our people. We foster a culture of collaboration, respect and continuous improvement, where your contribution truly matters.
Applications
If you’re ready to take the lead in delivering after-hours library services and make a real difference in your community, we’d love to hear from you.
Applications for this position may close at any time. Don’t delay, apply today with your cover letter and resume.
