About Us
Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.
The Opportunity
Our Cavan branch is seeking an experienced and motivated Service Supervisor to lead our busy Workshop team. Reporting to the Service Manager, you will be responsible for planning, organising and supervising all workshop operations, while coaching and mentoring your team to drive productivity, technical excellence and attention to detail across both build and service repair functions.
Key Responsibilities include:
- Leading from the front by mentoring and developing technicians and apprentices, building strong technical capability and workmanship standards
- Managing & planning daily workflows to optimise labour, and utilisation of equipment and resources
- Promoting and enforcing a strong, proactive safety culture aligned with WHS standards
- Maintaining strong attention to detail across all work, reducing rework and ensuring first-time fix success on both new builds and repairs
- Ensuring accurate job documentation, service records, and compliance with warranty and OEM reporting requirements
- Monitoring WIP, job costing, and workshop efficiency, identifying opportunities to improve productivity and service quality
About You
To be successful in this role, you will have:
- Relevant diesel or mobile plant mechanic trade qualifications
- Proven supervisory experience with strong leadership capability
- A demonstrated commitment to safety and a solid understanding of WHS principles
- Experience in earthmoving equipment maintenance
- Excellent time management with the ability to manage multiple priorities
- A continuous improvement mindset, with the ability to support and drive positive change
- Strong written and verbal communication skills, with an emphasis on keeping all stakeholders informed
Hitachi Benefits – What’s in it for you?
- Rewarding Salary Package: Base Salary + Super + Company Car + Biannual Bonuses
- Exclusive Employee Perks: Access to our Employee Orange Benefits Program, offering discounts on a wide range of everyday goods and services
- Career: Permanent full-time role with a globally recognised OEM, providing stability and long-term career growth
- Supportive & Inclusive Culture: Work with approachable leaders who value your ideas, encourage innovation, and support your success
- Health & Wellbeing: Discounted Medibank health insurance plus access to our Employee Assistance Program (EAP) for you and your family
- Refer & Be Rewarded: Earn cash rewards through our Employee Referral Program when you successfully refer a friend
- Family-First Benefits: Paid parental leave policy to support you and your family during life’s important moments
- Learning & Development: OEM-led training, continuous upskilling, and genuine opportunities for career progression within the business
Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.
As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.
