Accounts Receivable Specialist plays a critical role in the Finance department to ensure the revenue on our products and services being recognized and the customer payments being collected in a timely manner.
- Report all hazards, injuries, near misses and unsafe acts by close of business in accordance with FEAU incident reporting procedure.
- Take reasonable practical care for your own health and safety
- Take reasonable care to ensure your actions, behaviour and conduct don’t adversely impact the health and safety of others including, but not limited to all FLANDERS employees, contractors, visitors and customers.
- Follow FEAU Workplace Health and safety, injury and rehabilitation Policies and Procedures, SOP’s, Safety Standards and reasonable management directives.
- Attend all Health and Safety training including but not limited to toolbox talks and safety shares.
- All FEAU employees and contractors must conduct themselves in accordance with the state legislation, regulations and approved code of practices.
- Must comply with all pre-employment medical conditions and state required medicals
- In accordance with State legislation and regulations it is your responsibility to hold a valid and current licence to perform the works stated in your position description.
- Employees must take reasonable care not to be under the influence of drugs and alcohol. All employees are subject to pre-employment and random drug and alcohol testing in accordance with FEAU policy and procedure.
Primary Responsibilities
- Create service orders based on purchase orders from customers as directed by Operations for Perth RSC.
- Reconcile and post labor hours onto service orders for Perth RSC including Bayswater workshop and WA field service team.
- Close service orders and issue A/R invoices as directed by Operations for both Perth RSC and Brisbane RSC.
- Issue A/R invoices on customer orders as directed by Warehouse in Perth RSC and customer service officer in Brisbane RSC.
- Issue manual invoices and credit memos per the Finance Manager’s approval.
- Submit invoices to customers by email or on customer’s platform in a timely manner.
- Apply customers’ payments to A/R invoices in the system on time.
- Address customers’ disputes on invoices in conjunction with Operations and Warehouse.
- Follow up overdue invoices with customers.
- Provide weekly A/R payments report to the management team.
- Meet operational needs and financial reporting deadlines.
- Provide supporting documents to external auditors during annual audits as directed by the Finance Manager.
- Responsible for saving and maintaining all documents related to tasks performed by Accounts Receivable Specialist in the relevant folders that are required by IT and managers.
- Backup for Coal Long Service Leave monthly advice form submission for Brisbane Field Service Team.
- Provide and assist training for new employees or other employees in the event of staff absences as needed.
- Ad-hoc tasks as required by Finance Manager.
- Lead by example and demonstrate FLANDERS core values, keep people safe, do the right thing, understand the customer, deliver excellence, take ownership and use data.
- Follow all FEAU Policies, Procedures, SOP’s and reasonable management directives.
- Ensure you protect, secure and keep confidential customer information, employee personal and medical information, intellectual property and other private and confidential information.
- Comply with all reasonable training requests in accordance with FEAU Policies and procedures, as well as requested by management.
Reporting
Reports directly to the Finance Manager, providing regular updates/reports on invoicing and customers’ payments to improve efficiency and alignment with the organization’s strategic objectives to drive overall business success.
Minimum requirements
- Accounting certificate IV or above
- Minimum 5 years’ experience in accounts receivable or other accounting duties
Performance targets and outcomes
- Invoices are issued and submitted to customers correctly and in a timely manner.
- Payments are applied to invoices on time.
- Follow procedures on collecting payments of outstanding customers’ invoices and address customer’s queries promptly.
