About the role:
We’re looking for a warm, organised, and professional receptionist to become an integral part our team at Vitality Therapies in Woy Woy. This is an on-site role for one afternoon/evening per week, with the potential for an extra shift and shift covers.
As the first point of contact, you’ll play a vital role in creating a welcoming, calm, and professional environment, providing exceptional patient and practitioner support. You’ll be responsible for front desk operations, appointment scheduling, and general administrative support to keep the clinic running smoothly.
Why work with Vitality Therapies:
- Well established clinic in Woy Woy: Our business is well known in the community & we offer a welcoming environment to work.
- Expert team: Join our team of highly experienced administrative & allied health professionals dedicated to providing high-quality, patient centred healthcare in a compassionate environment.
- Ongoing support and training whilst empowering you to do your thing: We believe in your potential! Benefit from ongoing support and training to help you excel.
Who we're looking for:
- A friendly and professional communicator with exceptional written and verbal communication abilities and strong people skills.
- Excellent attention to detail and the ability to thrive at multitasking in a fast paced environment.
- Reliability and efficiency in handling day-to-day clinic operations with a strong work ethic.
- Experience in a health clinic is highly regarded, but transferable skills from similar roles (e.g., customer service, administration, or hospitality) will also be considered.
- Strong computer skills, particularly in appointment scheduling software, accounting software, email management and marketing platforms like Canva and Meta.
- Marketing knowledge will be highly regarded.
- Ideal candidates are looking to work with us long term and share our passion for people and health.
Key responsibilities:
Front desk & client support:
- Greet clients warmly and ensure a smooth check-in process.
- Answer phone calls, emails, and online enquiries professionally.
- Keep the reception area tidy and welcoming.
Appointment scheduling & administration:
- Manage practitioner bookings and cancellations efficiently.
- Process payments and invoices.
- Maintain accurate client records.
Clinic support & stock control:
- Manage and order clinic supplies, ensuring stock levels are maintained.
- Organise deliveries and handle light admin tasks.
- Support practitioners with day-to-day clinic needs.
To apply:
Email your resume and a short cover letter explaining why you’d be a great fit for the role.
We look forward to hearing from you! Only shortlisted applicants will be contacted for an interview.
Job Type: Casual
Application Question(s):
- How is your previous experience relevant and what makes you a good fit for this role? Please describe in 1 to 2 sentences.
Work Location: In person
