We are seeking a friendly and capable Front Desk Hotel Receptionist to join our team at Aqualine Apartment. If you have a passion for customer service and enjoy creating a welcoming environment for guests, we want to hear from you!
Responsibilities:
- Provide exceptional customer service to guests during their stay
- Manage check-in and check-out processes smoothly
- Respond to guest inquiries via email and in person
- Maintain cleanliness and tidiness of the front reception area
- Check rooms for cleanliness to ensure a high standard of guest experience
- Collaborate with cleaning staff to coordinate room readiness
- Work independently while also being a friendly face for guests
Requirements:
- Strong focus on customer service and attention to detail
- Comfortable using computer systems and handling emails
- Ability to work autonomously and interact confidently with guests and staff
- Availability to work weekends and on a rotating 14-day monthly roster
- Willingness to take on after-hours phone duties for extra pay
What We Offer:
- Full training provided to ensure your success in the role
- A supportive and friendly work environment
- Opportunities for personal and professional growth within the hotel
If you're ready to be a part of our team and help create memorable experiences for our guests, please submit your application.
Job Type: Part-time
Pay: $25.00 – $35.00 per hour
Work Location: In person