Part-time, 0.6 FTE (3 days per week) | Reporting to the Financial Controller | Up to 17% super
Accurate billing and timely collections are critical to keeping an organisation moving. As our Accounts Receivable Officer, you will manage the complete accounts receivable function across ActivateUTS, working with internal teams, customers and external stakeholders to resolve account queries, maintain accurate records and support healthy organisational cash flow.
ActivateUTS brings the UTS experience to life beyond the classroom. We are a not-for-profit of around 60 permanent staff and 100+ casuals, spanning hospitality, fitness, events, retail and student engagement, all in one organisation at the heart of the UTS campus. Our commercial venues include Aerial Function Centre, The Underground, The Loft on Broadway, The Terrace, ActivateFit.Gym and UTS Store, which receives more than 114,000 visits a year. We also run 190+ student clubs and societies with 39,000+ memberships, support 455 elite athletes across 44 sports, and delivered over 5,800 events last year. Revenue generated by our commercial venues is fully reinvested into student programs and experiences.
Reporting to the Financial Controller, the Accounts Receivable Officer is responsible for the effective management of all accounts receivable functions across ActivateUTS. You will play an important role in maintaining organisational cash flow by ensuring accurate billing, timely collection of outstanding debts and prompt resolution of account queries.
Working closely with internal business units and external stakeholders, you will help ensure financial transactions are processed efficiently, and customer accounts remain accurate and up to date. You will also support month-end processes, reporting and reconciliation activities, escalating long-standing or complex matters when required.
This role will suit someone who brings strong attention to detail, sound judgement and a proactive approach to debt collection, customer service and financial process improvement.
- Perform accounts receivable functions to ensure finance systems accurately reflect transactions and payments.
- Coordinate day-to-day billing operations, including verifying system integration with EventPro and other platforms.
- Liaise with internal departments to support timely invoicing.
- Investigate and resolve discrepancies relating to invoices, charges and billing.
- Calculate and process financial data for billing and receipting.
- Accurately receipt payments and reconcile customer accounts.
- Prepare and distribute customer statements and overdue notices.
- Monitor the accounts receivable ledger and produce ageing reports.
- Take appropriate follow-up action on outstanding customer accounts.
- Manage overdue accounts, including initiating legal recovery processes and liaising with external debt collection agencies.
- Maintain communication with internal and external stakeholders to support payment resolution.
- Escalate unresolved discrepancies, issues and long-outstanding debts.
- Respond promptly and professionally to enquiries from customers, internal stakeholders and the broader Finance team.
- Work with internal business units to investigate account queries and support accurate financial processing.
- Communicate with external stakeholders regarding outstanding accounts and payment resolution.
- Assist with month-end close processes.
- Support income reconciliation and the reconciliation of function deposits.
- Assist with bank reconciliation and the provision for doubtful debts.
- Perform other duties as directed by the Financial Controller.
You are a proactive and detail-focused accounts receivable professional who takes pride in maintaining accurate financial records and following outstanding accounts through to resolution. You can work confidently with high volumes of financial data, manage competing priorities and meet deadlines without compromising accuracy.
You communicate professionally with customers and internal stakeholders, approach account queries and discrepancies with sound judgement, and are comfortable working independently while contributing to a collaborative Finance team.
- Relevant qualification in accounting, finance, business or commerce.
- Demonstrated experience in accounts receivable and debt collection.
- Strong attention to detail and accuracy when managing high volumes of financial data.
- Proficiency in Microsoft Office, particularly Excel, Word and Outlook.
- Experience using finance or ERP systems, with Microsoft Dynamics Business Central highly regarded.
- Solid understanding of debt collection processes and legal recovery procedures.
- Excellent written and verbal interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and organisational skills.
- Self-motivation and the ability to manage competing priorities and meet deadlines.
- Experience using EventPro or a similar event, venue or booking management system.
- Experience in a not-for-profit, higher education or student organisation environment.
- Experience supporting month-end close and reconciliation activities.
Passion: Our heart is in everything we do. We bring energy and enthusiasm to every project, driving a positive culture and creating memorable experiences.
Growth: Our potential knows no bounds. We continuously seek innovative ways to improve and enhance our services, meeting our community’s evolving needs.
Collaboration: Our strength lies in unity. We collaborate internally and work closely with students, UTS, clients, and partners to create unified and engaging outcomes.
Trust: Our word is our bond. We build strong relationships through honest, transparent, and ethical practices.
Inclusion: Everyone has a seat at our table. We celebrate diverse backgrounds, ideas, and perspectives, fostering a welcoming community where everyone feels valued.
Be part of a dynamic, inclusive organisation at the heart of UTS, supporting student growth and campus life. At ActivateUTS, we offer:
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Up to 17% superannuation: 12% compulsory super plus a 5% additional benefit you can take as super or salary.
- A daily meal allowance at our campus venues and free ActivateFit.Gym membership.
- Additional paid leave days, paid parental leave and wellbeing benefits.
- A collaborative and supportive team environment.
- A varied organisation spanning hospitality, fitness, events, retail and student programs, all on one campus.
- 190+ student clubs and societies with 39,000+ memberships
- Major campus events including our O’Week festival, O’Day and O’Fest, with 5,800+ events a year
- Sports programs supporting 455 elite student-athletes across 44 sports
- Food and beverage venues, a commercial function centre, the UTS Store and ActivateFit, the on-campus gym
Learn more at activateuts.com.au
Follow us:@activateuts | @activatefit.gym | @theloftuts | @undergrounduts | @aerialutsfunctioncentre | @theutsstore
Applications Close
Applications close: 22 September 2026.
Applications will be reviewed as they are received. We encourage early applications, as interviews may commence prior to the closing date and the advertisement may close earlier if a suitable candidate is identified.
ActivateUTS brings the UTS experience to life beyond the classroom, supporting students, staff, and the wider community. We run 190+ clubs, support 380+ Elite Athletes, and host numerous events each year. Our commercial venues—including ActivateFit gym, The Underground Sydney, The Loft on Broadway, Aerial Function Centre, The Terrace Café, and the UTS Store—generate revenue that’s fully reinvested into programs and experiences that help students thrive.
