Associate Digital Specialist - Clinical (Health Manager Level 2)
Drive delivery that improves patient and clinician experience – with many work-life benefits
- Temporary Full Time Exempt up to April 2027
- Hybrid flexibility for work-life balance | Chatswood
Attractive salary, from $118,821 up to $140,201 + 12% Super + 17.5% annual leave loading
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Applications Close: 11:59pm, Thursday 10 September 2026
Your work matters at eHealth NSW
As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.
Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW
Join the Team
As an Associate Digital Specialist of our Clinical Application Services team, you will be responsible for deliver Electronic Medication Management (eMM) support services for Oracle Health eMR. Reporting into the Digital Specialist and Electronic Medical Record (eMR) manager, the Associate Specialist is a clinical application service role in the medication management team. It will play an integral part in shaping and contributing to the team culture and achievements, through delivering quality and timely support.
Bringing your application specific technical experience, and relevant clinical knowledge, you will deliver to business outcomes through configuration and practice improvements.
In this role, you will:
- Provide Oracle Health medication management application technical expertise and relevant clinical knowledge to achieve optimal business outcomes.
- Design, lead, and facilitate workshops with stakeholders to clarify business issues and work on developing clinical application solutions.
- Build, develop, test and maintain complex large-scale application configuration.
- Resolve incidents in a timely manner within service level agreements.
- Perform critical incident management collaboratively with support team staff and other relevant stakeholders.
- Contribute to the planning and communications and ensure quality of all services.
View the position description here
About You
We are looking for someone who has:
- An AHPRA registration in either a clinical, nursing or pharmacy capacity.
- Demonstrated experience and a record of achievement in clinical information systems and the ability to understand and translate business requirements into ICT solutions within a large and complex service environment, including relevant qualifications or equivalent.
- Demonstrated knowledge of Oracle Health Medication Management solutions.
- Demonstrated competence in analytical critical thinking and problem solving, including the capability to scrutinize and understand complex information, create and deliver analyses and reports, address challenges resourcefully, and accomplish business-focused solutions.
- Demonstrated organisational skills and experience working in a high volume and demanding professional environment with a capacity to prioritise, multi-task, achieve business goals, perform and always work with a customer focused approach.
- Proven interpersonal, influencing and negotiation skills with demonstrated experience engaging and influencing key stakeholders and customers to influence and achieve optimal business outcomes.
- Excellent written and oral communications skills including a meticulous attention to detail.
Why work at eHealth NSW?
At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:
- Hybrid and flexible working options to support balance and productivity
- Allocated day off per month in addition to annual leave
- Salary packaging to maximise your take-home pay
Hear about how our team benefits from working at eHealth
Learn More About Us
- Find out how we hire at eHealth NSW
- Check out our diversity and inclusion commitment
How to apply
All applicants must review the role description and apply by submitting an up-to-date resume (up to 5 pages) and cover letter (1-2 pages) explaining your interest and motivation in applying for this role, highlighting your relevant skills.
While we accept AI use - we want your application to feel genuine and true to you.
If you require assistance or have any questions about the role, please contact Ashleigh Borg on [email protected] and quote REQ688411.
Important information
- This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
- To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
- For this role 'Exempt' is refers to a fixed term contract of more than 13 weeks.
- If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.
