- Part time or full time, permanent
- $40.24 per hour + Superannuation
- Join a vibrant and dynamic team, at the forefront of the leisure industry
Are you ready to play a key leadership role in a high performing leisure environment? Glen Eira Leisure is seeking a motivated and experienced leader to support the safe, efficient and high quality operation of our facilities.
This is a well established and essential role that is central to the day to day success of Glen Eira Leisure’s operations across Glen Eira Sports and Aquatic Centre (GESAC) and Carnegie Memorial Swimming Pool (CMSP).
Why Join Glen Eira Leisure?
- Culture of Excellence: At Glen Eira Leisure, we pride ourselves on our inclusive, supportive and collaborative environment. Our people are our greatest asset, and we are committed to fostering a culture where staff feel valued, empowered and supported to perform at their best.
- Industry Leader: We are recognised as a leader in the leisure industry, known for our strong focus on safety, service excellence and continuous improvement. Joining our team means contributing to an organisation that sets the benchmark in community leisure services.
- Professional Growth Opportunities: Be part of an organisation that invests in its people. We are committed to ongoing development, leadership capability building and creating pathways for career progression.
About the role
We are seeking a capable and driven leader who is passionate about delivering safe, high quality services and developing high performing teams.
In this role, you will lead and support a team of Centre Supervisors, ensuring operational excellence, strong safety practices and exceptional customer service across our facilities.
Reporting to the Safety and Supervision Coordinator, you will play a critical role in maintaining service standards, ensuring compliance and driving continuous improvement. Key responsibilities include (but are not limited to):
- Team Leadership: Train, mentor and provide clear leadership to the Centre Supervisor team in line with organisational policies, procedures and industry guidelines. Foster a positive team culture and support ongoing staff development.
- Roster Management: Develop and manage complex staff rosters, ensuring appropriate coverage, operational efficiency and responsiveness to service demands across GESAC and CMSP.
- Operational & Compliance Oversight: Ensure all Centre Supervisors consistently meet legislative, safety, policy and service requirements. Support staff to uphold high standards of supervision, safety and customer experience.
- Cross Team Collaboration: Work closely with Aquatic, Sports Programs, Customer Experience and Maintenance teams to coordinate programs, facility use and planned maintenance activities, ensuring seamless operations and communication.
- Service Standards & Continuous Improvement: Collaborate with other Team Leaders to maintain and enhance Service Improvement Standards across daily operations.
- Reporting, Budget & Performance Monitoring: Track operational performance, maintain accurate records and provide insights and data to support decision making, KPI monitoring and budget oversight.
Roster requirements
As part of this role, you will also undertake direct service shifts as a Centre Supervisor, leading by example in managing operations, responding to incidents and ensuring a safe environment for staff and patrons.
You will be rostered up to 15.2 hours per week of direct service, with the remaining hours being administrative/leadership duties.
We Are Looking For
- A Passionate Professional: Committed to delivering safe, high quality experiences for the community and leading teams to do the same.
- An Effective Leader: An experienced people leader who can motivate, guide and develop staff while managing day to day operations with confidence.
- An Innovative Thinker: Someone with a creative mind who can bring new ideas and solutions to help us stay ahead in the industry and continually improve our offerings.
- A Strong Communicator: Able to engage with a wide range of stakeholders, manage challenging situations and build positive working relationships.
- A Team Player: Thrives in a team environment and works effectively across multiple business units to achieve shared outcomes.
Qualifications and Experience
- Demonstrated commitment to organisational values and behaviours
- Extensive customer service experience
- Experience leading, training and developing staff
- Strong dispute resolution and problem solving skills
- Proven experience managing complex rosters and teams
- Sound understanding of safety, risk and compliance requirements in a leisure environment
- Current CPR, First Aid, Pool Lifeguard, Aquatic Technical Operators, Anaphylaxis and Asthma certificates (or be willing to obtain prior to employment).
Not meeting all the requirements for this role? We value diverse experiences for positive community outcomes. If you're excited about the role but don’t meet every criterion, we still encourage you to apply.
Pre-employment checks
Successful applicants must undergo standard pre-employment checks, including:
- Employee Working with Children Check
- National Police Record Check
- Health Declaration
- Evidence of right to work in Australia
Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.
Apply NOW!
All applications must be submitted online by clicking the ‘Apply’ button. As part of your application, you will need to:
- Attach your resume
- Attach a cover letter (no more than one page)
Closing date: 4 July 2026 at 11.55pm
For further information or a confidential discussion please contact Georgie Wark, Safety and Supervision Coordinator on 03 9575 7137 or email [email protected]
