About the role
You'll run the floor during service: leading the front-of-house team, managing the guest journey from seating to farewell, resolving any issues smoothly, and keeping the room flowing at Mistelle's standard.
Responsibilities
- Supervise and support the floor team during service
- Manage guest flow, seating, and service standards
- Handle guest concerns and resolve issues on the spot
- Assist with staff rostering and shift coordination
- Uphold Mistelle's presentation and hospitality standards
- Liaise between kitchen, bar, and floor teams
Requirements
- 2–3 years' experience in a floor supervisor or restaurant management role, ideally fine dining or an upscale bistro
- Strong leadership and composure under pressure
- Experience with staff rostering and guest relations
- French language skills a plus, not required
- Full working rights in Australia
What we offer
- $32–36/hr + super, based on experience — above award
- A supportive, high-standard team environment
- Genuine growth opportunities within a growing venue
Pay: $65,000.00 – $85,000.00 per year
Benefits:
Work Location: In person
