Customer Service Team Member
Verde Infinito Alfresco Pizzeria — Smithfield NSW
We're looking for afriendly, reliable and enthusiastic, Customer Service Team Member, to join Verde Infinito Alfresco Pizzeria.
This role is about creating a great experience for every customer — from the moment they arrive until they leave.
You'll also be responsible for maintaining high standards of quality, cleanliness and organisation throughout your section.
Your responsibilities
- Welcoming customers and providing friendly, professional service
- Taking orders and payments accurately
- Operating the POS and handling payments
- Communicating orders clearly with the kitchen
- Checking orders for accuracy
- Ensuring food meets Verde Infinito's quality standards before being served
- Assisting customers with any questions or concerns
- Maintaining a clean, tidy and organised area
- Cleaning tables and general cleaning
- Supporting the rest of the team during busy periods
- Following food safety and hygiene requirements
- Helping with other general hospitality duties as required
Essential criteria
- Friendly, welcoming and confident with customers
- Well presented and professional
- Reliable and punctual
- Attentive to detail and organised
- Good communication skills
- Team player with a positive attitude
- Must be available on Friday and Saturday
Desirable criteria
- Hospitality or customer service experience is preferred but not essential
- Previous experience in pizza environments
- Great knowledge of Italian language and cuisine
At Verde Infinito, everyone is responsible for the overall customer experience.
We want people who notice the small things — a table that needs cleaning, an order that doesn't look right, a team member that needs a hand or a customer who needs assistance.
If you take pride in providing excellent customer service, we'd love to meet you.
Please send your resume and a short introduction about yourself, including a brief explanation of how you meet our essential and desirable criteria for the role.
Applications close 1st of September 2026.
Shortlisted applicants will be contacted for an interview.
Employment type: Casual
Salary according to the Fast Food Award.
Any questions? Contact us at: [email protected]
Work Location: In person
