Leda Electronics is a leading distributor of premium test and measurement instrumentation. We provide Technical solutions and exceptional service to industrial, educational, and government sectors.
The Role: We are seeking a full-time Technical Support Specialist to join our friendly family company environment Perth-based team. You will provide expert technical assistance, product troubleshooting, and application support to our valued customers.
Key Responsibilities:
Respond to customer technical inquiries via phone and email.
Go out and visit customers on prior arranged visits.
May have to go Overseas for training seminars.
Guide clients on product selection and application setup.
Conduct product demonstrations and basic user training.
Collaborate with internal and external sales and service calibration teams.
Maintain accurate records of customer support cases, quotations, inquires & sales reports.
Skills and Experience: Qualification in using Electrical Test & Measurement Equipment or good experience in a related field will be desirable.
Strong problem-solving skills.
Excellent verbal and written communication abilities.
Customer-focused attitude with strong interpersonal skills.
Ability to use Microsoft Excel spread sheets, Word & Outlook
What We Offer:
Competitive salary package based on experience.
$80K +$10K CAR ALLOWANCE + SUPER
Hours are 8.30am -5pm Mon-Fri
3months probation period first then Full Time with sick and annual leave entitlements.
Work Mobile Phone provided
Comprehensive product training on Various Brands of Electrical Test Equipment.
Supportive and collaborative team environment.
How to Apply:
Please submit your resume and a brief cover letter outlining your relevant experience to [email protected]
Pay: $80,000.00 – $90,000.00 per year
Experience:
- electrical sales: 1 year (Preferred)
Language:
Work Authorisation:
Work Location: In person
