Physio Physique is looking for an enthusiastic receptionist to engage with clients to ensure their visit is exceptional.
- Would you like to be part of an energetic team that is passionate about outstanding customer service?
- Do you value being part of a committed team that is warm, welcoming and encouraging?
- Are you willing to go above and beyond to ensure that our clients feel welcome and supported throughout their therapy journey?
- Are you open minded and enjoy a diverse role?
- Are you passionate about health and have a desire to help people?
- Do you strive to undertake all tasks with enthusiasm and support our therapists perform at their best?
Position overview:
This position is available for 28 hours per week at our modern, purpose built multiple disciplinary health clinic located at 600 Port Road Allenby Gardens, South Australia.
Your role will focus on providing excellent reception service for our wonderful clients and assist our therapists to deliver the best outcomes.
- Permanent position
- 28 hours per week
REQUIRED HOURS (ONLY APPLY IF YOU ARE AVAILABLE):
- Tues: 8.30am - 7.30pm
- Wed: 8.30am - 7.30pm
- Thurs: 2.30pm - 7.30pm
- Alternating Sat/Sun: 9.00am - 2.00pm
*Shift swaps may be required from time to time
The successful applicant will be employed in a role that sees you engaging with clients and ensuring their visit is first class.
You will be responsible for being present at the reception desk, assisting our therapists, assisting with our sports recovery services, keeping the clinic clean and tidy, and also opening / closing the clinic (depending on your hours).
You will also be responsible for demonstrating our values and culture on a daily basis with clients and other team members, working closely with the team to ensure a happy, cohesive work environment.
Duties include:
- Client experience (e.g. welcoming clients to the clinic, preparing beverages)
- Managing appointments
- Phone calls (inbound/outbound)
- Managing faxes
- Liaising with and supporting our therapists
- Processing payments
- Database management to ensure clients information is correct
- Assist sports recovery clients (e.g. Normatec recovery boots)
- Assisting with marketing efforts (e.g. social media, digital assets, photography)
- Stock and product control
- General housekeeping (cleaning, washing towels, vacuuming, dusting)
- Maintaining our clinic's lovely plants
PREREQUISITES
- Outgoing and bubbly personality
- Shows initiative and problem solving ability
- Ability to multi-task
- Strong written and verbal communication skills
- Attention to detail
- Can work autonomously
- Ability to touch type
- Highly proficient computer skills
- Great time management
The successful applicant will need to be available on the hours specified above.
Please note, we only want to speak with people who are genuinely excited about the opportunity to nurture and spoil our lovely clients.
If you are serious about your application, please provide a cover letter which highlights what makes you a great choice for this role.
*please note: salary indicated is full time equivalent (FTE)
Pay: From $68,000.00 per year
Benefits:
- Employee discount
- Free drinks
- Gym membership
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
