We are seeking an enthusiastic, dedicated, and self-motivated Administration Officer to join our team in Emergency. As a member of our team, you will be given opportunities to grow and develop Administrative and Customer Service skills. You will work together with the Multi-Disciplinary Team to achieve a common goal of delivering high quality patient centred care.
Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 4
Remuneration: $39.43 - 40.33 per hour
Hours Per Week: 28
Requisition ID: REQ688126
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone. There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
Hornsby Ku-ring-gai Hospital Emergency Department
What you'll be doing
The Administration Officer/Communications Clerk in Emergency is responsible for the timely patient registration, admission and/or transfer of all patients who present to Emergency Department. The position plays a pivotal role in interviewing, correctly classifying patients and providing accurate and timely information about using private health insurance within the public hospital system.
The Administration Officer/Communications Clerk is part of a wider Administration and Patient Services Unit that supports and works with the in-patient wards and the Revenue Department.
The Administration Officer/Communications Clerk will work under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures. Decisions affecting the overall function and management of the Clerical and Admission functions will remain the responsibility of Emergency Supervisor, Patient Services Manager and Nurse Manager.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
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Excellent communication skills and well-developed customer service skills.
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Demonstrated time management skills and the ability to prioritise workloads.
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Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high work volume environment.
Need more information?
about applying for this position
For role related queries or questions contact Rhiannon Campton on
[email protected]
This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 1. You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.
The team enriching health in millions of ways every day.
Applications Close: 9 September 2026
Tentative Interview Dates: Week commencing 23 September 2026
