Join the team that will bring Powerhouse Parramatta to life.
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Kick start your career with a two-year, full-time traineeship (multiple positions available)
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Work in the heart of Parramatta CBD, just a short walk from major transport hubs
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Get paid while you learn, earning $506.20 - $780 per week plus annual leave loading and superannuation
About Powerhouse Parramatta
Powerhouse Parramatta is Western Sydney’s first state cultural institutions and one of the world's most significant new museum projects. Opening in late 2026 with an anticipated annual visitation of over 2 million, the Powerhouse will open with 5 international exhibitions that reflect the ambition of the museum across the applied arts and sciences, culture, industry and innovation. The program has been developed in collaboration with the communities of Western Sydney, and local and international collaborators.
About the role
The NSW Government Apprentices and Trainees Recruitment team, on behalf of Powerhouse Parramatta, is seeking energetic, friendly, and confident individuals to join the Visitor Host team as Trainee Visitor Hosts.
In this role, you will help deliver a welcoming and inclusive experience for everyone who visits Powerhouse while developing valuable workplace skills through structured on-the-job training and completing a Certificate III in Tourism for up to 24 months. Working under the guidance of Visitor Hosts and Senior Visitor Hosts, you will engage with visitors, share information, support exhibitions and events, and ensure every visitor has a positive and engaging experience as well as attending TAFE NSW.
This role requires flexibility to work a variety of shifts, including evenings, weekends, and public holidays, depending on operational requirements and programming. If you enjoy working with people and thrive in a fast-paced environment where no two days are the same, this could be the perfect opportunity for you.
About you
You’re someone who genuinely enjoys connecting with people.
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Whether meeting someone for the first time or engaging with a diverse crowd, you bring warmth, enthusiasm, and a can-do attitude to every interaction
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You thrive in busy, public environments, adapting easily to changing situations while remaining calm and reliable under pressure.
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You are passionate about creating a welcoming, inclusive and accessible experience for everyone
Essential requirements of the role
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Willingness and ability to complete Certificate III in Tourism through TAFE NSW
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If you are 18 years or older, a current and valid Working With Children (WWCC) Clearance for paid employment is required.
For further information, please
How to apply
If you enjoy working with people and want to start your career with one of Australia’s most exciting new cultural destinations, we’d love to hear from you.
Click ‘Apply’ and attach a resume (maximum 2 pages) and a cover letter (maximum 1 page) outlining how you meet the requirements of this role as well as providing an answer to the pre-screening question below:
Provide an example of how you have worked collaboratively with others in your current or previous role (maximum 300 words).
Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa).
Closing date: Thursday, 20 August 2026 at 11:59PM
Diverse Voices and Experiences
At Powerhouse, our team reflects the communities we welcome every day. We encourage applications from:
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First Nations peoples
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People from culturally and linguistically diverse backgrounds
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LGBTQIA+
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People of all abilities
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People returning to work or changing careers
