Member Experience
State Faculties - Victoria
East Melbourne
Full Time, Permanent
28/5/2026
$91,381 + Super + ability to salary package up to $15,900 tax free for living expenses under the RACGP’s health promotion charity status
Full time, permanent opportunity
Located at our East Melbourne office near Jolimont Station with onsite parking and WFH opportunities
About the role
As our Member Engagement & Reception Officer for Victoria, you’ll support delivery of member events, communications and reception services across Victoria. Reporting to the Member Engagement Team Lead, you’ll work closely with internal teams, RACGP members and service providers to help create engaging member experiences and faculty communications.
As our Member Engagement & Reception Officer, you'll also:
Coordinate event logistics including registrations, communications, stakeholder liaison and on-the-day support for faculty activities across Victoria.
Prepare and distribute member communications including newsletters, EDMs, social media content and promotional materials.
Provide professional reception and front desk services, including managing enquiries, visitors, mail, couriers and security access passes.
Support continuous improvement activities, reporting requirements and collaboration with internal teams, RACGP members and external service providers.
Support member engagement activities for the Victoria Faculty
Skills & Experience
Experience coordinating events and member activities
Strong communication and stakeholder skills
High attention to detail and organisation
Customer-focused with admin and reception experience
Benefits of working with us
Maximise Your Pay: RACGP employees are eligible to access up to $15,900 tax-free for living expenses, plus additional salary packaging options (meals, entertainment, novated leases) thanks to our health promotion charity status and 17.5% Annual Leave loading
Extra Paid Leave: End of year closure leave and additional special paid leave such as Aboriginal, Community, Cultural and Ceremonial leave, Gender Transition leave and Volunteer Leave
Work-Life Balance: Enjoy flexible hybrid work opportunities nationally
Career Growth: Access a contemporary Professional Development Program
Join a Leader: Be a part of Australia’s largest specialist medical college that stands at the forefront of our world-class healthcare system
About the RACGP
The Royal Australian College of General Practitioners (RACGP) represents GPs across urban and rural Australia, supporting the nation’s health system for over 60 years by setting educational and practice standards and advocating for improved health and wellbeing. We promote the future of general practice through community-based training models, including the Australian General Practice Training Program, ensuring GPs are equipped to deliver quality, whole-person care and facilitating ongoing professional development while connecting GPs with communities nationwide.
How To Apply?
Click the ‘Apply’ button and submit your CV and cover letter as one document.
Please visit our careers page for details on our recruitment process and position descriptions. Applications will be reviewed as received, as the process may conclude before the closing date.
We respectfully will not be accepting any applications from recruitment agencies for this role. Applicants must have the right to work in Australia.
Applications Close: 5pm Thursday 11 June 2026
We value diversity and encourage applications from Aboriginal and Torres Strait Islander people, those with disabilities, and individuals from diverse backgrounds. If you need support or adjustments during the recruitment process, please mention it in your application.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.
