We are seeking compassionate, reliable, and highly self-aware NDIS Support Worker to join a small, consistent support team for adult participants with complex mental health and sensory support needs.
This full-time role requires emotional intelligence, authenticity, and a strong understanding of individual client needs.
The participants will be primarily located in regional towns / suburbs on the north side of Brisbane.
Essential Worker Attributes
- Be calm, emotionally regulated, and patient
- Communicate in a direct, honest, and non-patronising manner
- Avoid “business voice” or scripted interactions
- Be comfortable providing reminders and gentle prompts
- Be respectful of trust-building timelines
- Maintain good personal hygiene
- Be non-religious or able to keep personal beliefs private and non-judgemental
- Experience supporting adults with complex mental health conditions is essential.
Duties will vary according to the participant's support plan but may include:
- Assisting people to perform important daily activities
- Facilitating daily personal hygiene and dressing tasks
- Performing home-based tasks such as food preparation and housework
- Undertaking tasks outside the home such as shopping
- Ensuring varied programs of social activities
- Providing emotional support and friendship
- Incorporate Child Safe Standards in their practice when working with children and young people
- Report any real or potential risks of harm to a participant, including child and young people
Skills / Experience
- Preferred minimum twelve months relevant experience
- Experience supporting people with disability
- Use of equipment related to personal and work safety
- Supported participants in hygiene practices
Qualifications
- First Aid Certificate
- Drivers License
- Reliable and comprehensively insured vehicle
- New Worker NDIS Induction Module
- A formal certificate may not be required if the individual has relevant experience and skills – recommended qualifications Certificate III in Individual Support, Mental Health, Aged Care, Community Services, Disability Work or similar.
Key Considerations
This role is not suitable for workers who:
- Prefer high staff rotation
- Use overly formal or scripted communication
- Are uncomfortable with mental health complexity
- Are unable to work flexibly around changing schedules
Annualised Salary: $70,000 - $80,000 plus access to additional loading for overtime, weekend, public holidays
Pay: $70,000.00 – $80,000.00 per year
Work Location: In person
