CASUAL RECEPTIONIST - Medical Centre.
Must have a professional manner with good work ethic, time management skills and meticulous attention to detail, with an eagerness to learn new skills.
Ability to work independently or in a team environment.
Ability to work under pressure.
Must communicate effectively and be able to manage a large volume of phone calls.
Preferably seeking someone with previous experience in a Medical Centre setting, although not essential. Experience with Best Practice desirable.
Key Responsibilities.
· Greet patients and other callers at the practice in a courteous and efficient manner.
· To answer the telephone promptly and courteously.
· To make appointments for patients following set procedures.
· Attend to account queries if possible or refer problem to the Practice Manager.
· Liaise with Specialists, Hospital staff, Pharmacists and all other visitors to the Practice in a professional manner.
· Exercise confidentiality regarding patient care and all aspects of the practice.
· Maintain the reception area in a tidy and welcoming manner.
· Scanning and/or filing and thorough documentation of patient correspondence, results etc.
· Have a vigilant attitude to accuracy, being prepared to double check as necessary.
· Work cooperatively and independently.
· Availability to cover shifts, when necessary, due to leave, sickness etc.
Must be comfortable working alone.
Pay: From $24.10 per hour
Work Location: In person
