EXPERIENCED - CASUAL MEDICAL RECEPTIONIST
We are offering approximately 15 - 20 hours per week, the hours will vary so flexibility and availability to cover holiday leave and sick leave shifts with minimal notice is required.
Practice opening hours:
6 days a week Monday to Friday 8.00 am - 7.00 pm weekdays
Every Saturday. 8.45 am - 12:30 pm
Closed Public Holidays.
The successful applicant will be a strong team player who is motivated and enjoys working in a busy environment. Our practice works as a team to provide excellent health care to our clients in a positive and friendly environment. You will be responsible for maintaining our high standard of quality care and customer service, dealing with patients both in person and by phone as well as various administrative tasks related to patient care.
We are seeking a personal who is reliable, enthusiastic, shows initiative, is organised and can be flexible. A very friendly, efficient, organised and adaptable nature is an absolute must.
This is a fast-paced role at the front desk of a busy medical practice and would suit a career focused, tech savvy, computer literate applicant able to manage multiple tasks with confidence.
Responsibilities will include:
- Meeting and greeting patients in a caring and professional manner
- Booking patient appointments for multiple health care providers
- Ability to work up to 7:00 pm in the evening or start at 7:30 am in the morning
- Organising patient paperwork and ensuring that the information is accurate and up to date
- Arrangement of follow up appointments
- Mail, billing, filing, scanning, allocating
- Making and receiving phone calls
- Typing documents with a high level of accuracy and confidentiality
The successful candidate will require:
- Experience in medical reception/administration preferred
- Knowledge and experience using Pracsoft and Medical Director
- Please note the successful applicant will be required to provide a DCSI clearance certificate.
- Fully COVID-19 vaccinated and able to show evidence of this
- Ability to work Monday to Saturday is essential
- Ability to cover sick leave and annual leave
- Excellent time management and organisational skills, ability to retain information
- Reliability and a strong work ethic
- Ability to work both independently with initiative; and as part of a team
- Excellent verbal communication skills
- Enthusiastic and positive attitude
- Well presented
- Ability to work under pressure, multi-task and prioritise work load
- First Aid certificate or willingness to undertake first aid training
- Well-developed interpersonal skills including liaising with people of diverse social and cultural backgrounds
- Great team working skills
Email resume to Practice Manager Fiona - [email protected]
Pay: $52,880.00 – $89,456.10 per year
Work Location: In person
