About the Role
We are looking for a highly organised and detail-oriented Office Assistant / Accounts Assistant to support our day-to-day operations. This role is ideal for someone who enjoys a mix of administration, customer service, and accounting tasks in a fast-paced environment.
You will work closely with the operations, sales, and finance teams to ensure smooth processing of orders, invoices, and customer communications.
Key Responsibilities
Accounts & Finance Support
- Process invoices, payments, and receipts accurately
- Reconcile bank transactions and supplier statements
- Assist with accounts payable and accounts receivable
- Follow up on outstanding payments
- Support bookkeeping tasks using accounting software (e.g. Xero)
Office Administration
- Manage emails, phone enquiries, and general correspondence
- Maintain organised records (orders, invoices, supplier files)
- Prepare documents, reports, and data entry tasks
- Assist with scheduling deliveries and coordinating logistics
Customer & Sales Support
- Assist customers with order enquiries and product information
- Process sales orders and generate invoices
- Provide after-sales support and resolve basic issues
Skills & Experience
- Previous experience in administration, accounts, or similar role
- Basic accounting knowledge (AP/AR, invoicing, reconciliation)
- Strong attention to detail and organisational skills
- Excellent communication (written and verbal)
- Ability to multitask and work in a fast-paced environment
- Proficiency in Microsoft Office (Excel, Word, Outlook)
Preferred
- Experience in hospitality, retail, or wholesale supply industry
- Experience with inventory or order management systems
Pay: $35.00 – $40.00 per hour
Work Location: In person