Assistant Service Manager (Step Up Opportunity for Experienced Service Advisor)
Duttons – Adelaide Hills (Mount Barker / Totness)
Are you a skilled Service Advisor ready to take the next step in your career?
At Duttons Adelaide Hills, we’re offering an exciting growth opportunity for a high-performing Service Advisor who’s ready to move beyond the day-to-day and start developing into a leadership role as an Assistant Service Manager.
This is more than just another advisor role — it’s your chance to learn the management side of the business, build leadership capability, and play a key role in shaping the performance of our service department.
About the Opportunity
In this role, you’ll continue to use your strong Service Advisor skills while stepping into added responsibilities that will prepare you for future leadership.
You’ll work closely with the Workshop Controller and Fixed Operations Manager, gaining exposure to team leadership, workflow optimisation, and operational decision-making.
What You’ll Be Doing
Alongside your core Service Advisor responsibilities, you’ll start to take on leadership and coordination duties, including:
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Delivering exceptional customer service and managing the full service experience
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Assisting in managing daily workshop flow and booking efficiency
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Preparing accurate quotes and communicating repair requirements
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Helping drive customer satisfaction, retention, and department performance
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Supporting process improvements and implementation of OEM systems
What We’re Looking For
This role is ideal for someone who’s ready to grow. We’re looking for:
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Proven experience as a Service Advisor in the automotive industry
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A natural communicator who enjoys helping customers and supporting teammates
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Strong organisational skills and the ability to thrive in a fast-paced workshop
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A proactive mindset — someone who wants to step up, not stand still
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Confidence using dealership systems and willingness to learn leadership skills
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A current, valid driver’s licence
Why Join Duttons?
We’re a family-owned business with over 75 years of success, and we genuinely invest in our people.
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Career Progression: A clear pathway into Service Management
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Supportive Team Culture: Work with experienced leaders who will mentor and guide you
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Competitive Pay: Base salary + performance incentives
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Work-Life Balance: Monday to Friday — no weekends
- Ongoing Development: Training in leadership, systems, and service excellence
Ready to Take the Next Step?
If you’re an experienced Service Advisor who’s ready to grow into leadership and build a long-term career in automotive, we’d love to hear from you.
Apply now with your resume and cover letter.
