Join a supportive specialist outpatient team.
Make a meaningful impact through patient-centred care.
Diverse administration role with variety every day.
Manage appointments, support specialist clinicians and deliver exceptional patient service in a fast-paced sexual health outpatient clinic.
Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 2
Remuneration: $34.93 - $36.09 per hour + Superannuation
Hours Per Week: 16 (Wednesday and Friday)
Location: Jeffrey House, Parramatta CBD
Where you'll be working
Based at the Sexual Health Clinic in Jeffery House, Parramatta, you'll work within one of Western Sydney's most significant health precincts. Steeped in more than 80 years of healthcare history and located on a site that has served the Parramatta community for over 200 years, Jeffery House blends rich heritage with modern community healthcare. Today, it is home to a range of specialist Western Sydney health services, including the Sexual Health Clinic, where you'll support the delivery of high-quality, confidential and patient-centred outpatient care. As part of NSW Health, you'll join a collaborative, inclusive and values-driven team committed to improving the health and wellbeing of our diverse community.
Join a highly respected specialist outpatient service.
Support a caring, inclusive and collaborative multidisciplinary team.
Work across Westmead, Parramatta and Mount Druitt clinics.
Enjoy opportunities for ongoing learning and professional development.
Help improve access to essential healthcare services across Western Sydney.
What you'll be doing
As the first point of contact for patients and visitors, you'll play a vital role in ensuring the smooth operation of our outpatient clinics. You'll provide high-quality administrative and secretarial support while delivering exceptional customer service in a confidential, busy healthcare environment.
This role requires you to:
Coordinate appointments, enquiries, cancellations and patient bookings with professionalism and empathy.
Provide comprehensive administrative and secretarial support to clinicians and management across two outpatient clinics.
Maintain accurate patient records and data using the Specialist Health Information Program (SHIP) and other health systems.
Prepare meeting documentation, maintain clinic supplies and support the day-to-day operation of the service.
Contribute to quality improvement initiatives while maintaining confidentiality, patient safety and person-centred care.
Join us
If you're an organised, adaptable administration professional who thrives in a fast-paced healthcare environment and is passionate about delivering outstanding customer service, we'd love to hear from you.
How to Apply
Apply online by submitting your resume, and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Selection Criteria
Requisition ID: REQ664972
Applications Close: 26 July 2026
Need more information ?
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Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Livia Janovics on [email protected]
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit: https://www.steppingup.health.nsw.gov.au/ Aboriginal and/or Torres Strait Islander people are encouraged to apply.
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport)
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