At Flow Health & Cardiac Diagnostics (Robina) our front desk is the pulse of the practice — and we’re looking for someone who gets that. Someone who finds genuine satisfaction in providing a high standard of service and enjoys seeing our patients leave feeling truly cared for.
If that sounds like you, keep reading.
About Us
Flow Health & Cardiac Diagnostics provides specialist suites for Endocrinologists, Cardiologists and skin cancer GP.
Our amazing team consists of cardiac technicians, sonographers, nurses and an enthusiastic, professional onsite and off-site admin team. We are looking for a full-time receptionist to join our admin team.
Your responsibilities will include:
- Setting the tone for a professional, warm, and high-performing front desk culture
- Medicare, DVA, health fund billing
- End-of-day reconciliation, EFTPOS settlement, banking
- Checking accuracy of day sheets and item numbers
Patient Experience & Scheduling
- Scheduling, registration, and referral screening and management
- Checking patient eligibility for health service funding
- Ensuring every patient interaction reflects the warmth and professionalism our practice is known for
Qualifications and Experience
- Experience in a medical reception or administration role, ideally in a specialist or General Practice
- Solid knowledge of Medicare and DVA billing experience highly regarded
- Confidence with practice management software (Xestro an advantage)
- Strong communication skills, both written and verbal
- A calm head under pressure and the initiative to solve problems on the fly
- Certificate III/IV in Medical Administration or equivalent experience (desirable, not essential)
If you’re ready to bring your skills, your energy, and your standards to a practice that will genuinely back you — we’d love to hear from you.
Send your resume and a brief cover letter to the us. [email protected].
Job Type: Full-time
Pay: $28.00 – $32.00 per hour
Experience:
- Medical receptionist: 1 year (Preferred)
Work Authorisation:
Work Location: In person
