We are a patient-focused denture clinic looking for a friendly and organized Receptionist to join our team. This role is ideal for someone who enjoys helping people, keeping a clinic running smoothly, and delivering excellent customer service.
Hours
- Monday to Thursday (Closed Fridays)
- Up to 28hrs per week
- Preferred hours are:
- Fortnightly Thursdays 7am - 6pm (travel with another Female staff member to the Dalby Clinic)
- Monday - Wednesdays and alternate Thursdays negotiable (6hrs per day minimum)
Responsibilities
- Welcome patients and provide a warm, professional first impression
- Answer phone calls, emails, and patient inquiries
- Schedule, confirm, and manage appointments
- Check patients in/out and assist with forms and documentation
- Process payments and handle health fund/Veteran Affairs/NDIS paperwork
- Maintain accurate patient records and update information
- Keep the reception, waiting area and bathroom clean and organized
- Order materials and supplies
- Support the Dental Prosthetists and clinic staff with daily administrative tasks
- Help update/create manuals and policies
Qualifications/Experience
- Reception or administrative experience preferred (dental/medical experience is an asset but not required)
- Willingness to learn
- Strong customer service and communication skills
- Comfortable using scheduling software and basic computer programs
- Organized, detail-oriented, and able to multitask
- Friendly, reliable, and professional
Why Join Us?
- Supportive, patient-focused work environment
- Training provided
- Competitive pay
- Fast-paced, varied role where no two days are the same
- Welcoming, close-knit and supportive team environment
- Approachable boss who appreciates hard work and a great attitude
- Friendly, understanding workplace culture
- Family oriented business
- Positive and professional work environment
Job Types: Part-time, Permanent
Pay: $30.00 – $35.00 per hour
Work Authorisation:
Work Location: In person
