Job description
Agency NT Police Force Work unit Screening Assessment for Employment
Northern Territory
Job title Assessment Support Officer Designation Administrative Officer 4
Job type Full time Duration Fixed for 12 months
Salary $77,344 - $88,179 Location Darwin
Position number 16260055 RTF 352387 Closing 03/08/2026
Contact Officer Kym Boddington, Manager Assessment Services on 08 8985 8325 or [email protected]
About the agency https://pfes.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=352387
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.
Primary objective
Provide high-quality administrative and operational support to the Screening Assessment for Employment Northern Territory
(SAFE NT) Assessment Team, including the management of sensitive information and coordination of police information sharing,
within legislative, policy and intergovernmental frameworks.
Key duties and responsibilities
1. Provide administrative and operational support to Assessment Officers, including preparing case documentation, coordinating
information requests and maintaining assessment records.
2. Provide a high quality first point of contact for internal and external enquiries, managing sensitive and complex matters with
professionalism, discretion and sound judgement.
3. Support and maintain efficient information workflows and information integrity to maintain registers, systems and records
management standards for highly sensitive case management files.
4. Coordinate and process requests for the release of police information to interstate jurisdictions, ensuring compliance with
relevant legislation, policy, intergovernmental agreements and established service standards.
5. Coordinate invoicing processes and monitor financial transactions associated with information release services to ensure
compliance with agency financial procedures
6. Identify opportunities for continuous improvement and contribute to the development and implementation of administrative
processes, procedures and guidance materials to support efficient service delivery.
Selection criteria
Essential
1. Proven well-developed customer service skills, including experience managing enquiries in a sensitive, confidential or
regulatory environment and engaging effectively with people from diverse cultural backgrounds.
2. Demonstrated computer literacy, including proficiency in Microsoft Office and experience using databases, case management
or records management systems to accurately manage information and maintain data integrity.
3. Demonstrated ability to work effectively in a highly sensitive, confidential and regulatory environment, applying sound
judgement, integrity and discretion in the handling of information.
4. Demonstrated ability to work both independently and as part of a team within a high-volume environment, including the ability
to prioritise tasks and manage competing demands.
5. Well-developed organisational, written and verbal communication skills, including the ability to communicate effectively with
a range of stakeholders while managing changing priorities.
6. Demonstrated experience maintaining accurate records and administrative processes, with an understanding of compliance
requirements and the importance of accuracy, accountability and auditability
Desirable
1. Knowledge and experience in the use of NT Government databases including SerPro, Integrated Justice Information System
(IJIS) and Content Manager (TRM).
Further information
The successful applicant must have no significant criminal history record confirmed by a Police criminal history and intelligence
check. This role may expose the applicant to challenging and confronting information.
