About the role
Permanent full-time opportunity to provide high-level leadership and coordination of administrative services within the Extended Care Service. You will oversee daily operations including referrals, scheduling, workforce management, and performance monitoring, while leading a team to deliver efficient, compliant and patient-centred administrative support aligned with service priorities.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
Provide leadership, coordination, and supervision of administrative staff within the Extended Care Service, fostering a skilled, responsive, and patient-centred team.
Demonstrate a high level of knowledge of the Specialist Outpatient Services Implementation Standard (SOSIS) and support alignment of administrative processes with required standards.
Provide oversight of daily administrative operations, including referral management, patient registration, scheduling (including telehealth), outcomes processing, billing, receipting, and optimisation of clinic capacity in line with service priorities.
Coordinate administrative workforce management, including rostering, leave management, and skill mix optimisation to ensure appropriate service coverage.
Benefits when working for us
Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
