We're hipages, Australia's #1 digital platform connecting homeowners with trusted tradies. As an ASX-listed tech company, we're on a mission to transform the trade industry and improve lives. With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose.
We're proud to be a certified Great Place to Work and WORK180's #1 Employer for Women. At hipages, you'll find real impact, career growth and a workplace where everyone belongs.
About the role
You'll own the commercial engine of hipages' marketplace. Shaping what tradies pay and the value they feel they get for it. Lead the pricing, packaging and upgrade experiences that grow MRR, with results read at the SLT level and real scope to build a repeatable value-capture engine for FY27 and beyond.
Why join our Product team?
- Hybrid working model
- Competitive salary, benefits, and everyday discounts
- In-house Talent Development team to prioritise personal and career growth
- Cross-functional collaboration
- Hands-on learning opportunities and workshops for continuous upskilling
How you will add value
- Own the upgrade and add-on experience end-to-end, growing MRR against the FY27 target.
- Own subscription pricing and the shape of the packages — what's in each tier, what it costs, and how tradies move between them.
- Validate the highest-impact pricing and packaging opportunities, starting with rookies and entry-level packages, and launch and prove the first initiative.
- Build the repeatable engine for finding, testing and scaling the next source of customer value, rather than chasing a one-off win.
- Run a disciplined experimentation practice — clear hypotheses, sound methodology, and honest reads of significance that the whole business can trust.
- Build with AI as the default, embedding it into your own workflow and into the team's evaluation and cost-awareness from the start.
About you
- 5+ years in Product Management, including cross-functional teams shipping production software in a marketplace, B2C, or commercial or monetisation context.
- Demonstrated ownership of pricing, packaging, or subscription products, with results measured in revenue, MRR, or value per customer.
- Strong experimentation track record — you've designed and run A/B tests where the methodology mattered and the money was real, and you can explain your significance calls.
- Fluency with data tooling (Databricks or equivalent) is sufficient to answer your own product questions without a queue.
- Strong commercial and analytical acumen, and clear thinking under ambiguity.
Life at hipages
We're more than just a workplace. We're a place where you can be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive, supportive culture helps people thrive.
You'll use the best tools and tech, with real impact on our products and customers. We invest in your development and lead with coaching, not micromanagement – it's why 85% of our team say their leader is great.
And there's more:
- Diverse, collaborative teams that love solving problems
- Agile squads, hackathons, off-sites and roadshows
- Extra leave for birthdays, volunteering, and more
- Healthy snacks, continental breakfast and fresh fruit
- Sydney CBD office near Town Hall and Gadigal Stations
- Tailored growth support, mentoring and stretch projects
- A vibrant social scene - we work hard and have fun doing it
We prioritise Diversity
At hipages, innovation and collaboration thrive in diverse and inclusive teams. We don't expect you to know everything - we care more about who you are as a person, a team member, and a leader. We're proud to be endorsed by WORK180 for supporting women's careers and we value diversity across culture, age, gender identity and sexual orientation.
Research shows that men often apply when they meet just 60% of the criteria, while women and minority groups wait until they tick every box. If you think you'd be a great fit - even if you don't meet every requirement - we'd love to hear from you.
We're also a Circle Back Initiative Employer, which means we commit to responding to every applicant.
#LI-JL1 #LI-Hybrid
