We are looking for a friendly, organised and reliable Administration Assistant to join our team at Thurgoona Training Academy.
This is a varied, hands-on role supporting the day-to-day operation of a busy training organisation. We’re looking for someone who enjoys administration and dealing with people, but who is equally happy to step away from the desk and help with the practical things that keep the workplace running smoothly.
This is not an accounts or invoicing position.
The Role
Your day-to-day responsibilities will include:
- Answering phones and responding to general enquiries
- Assisting customers with course enquiries and bookings
- Greeting students and visitors
- General data entry and maintaining accurate records
- Assisting with student enrolments and course administration
- Preparing paperwork and resources for upcoming training courses
- Filing, scanning and general document management
- Providing general administrative support to trainers and other office staff
- Preparing and setting up training rooms
- Organising and preparing catering for training courses
- Cleaning and resetting training rooms between courses
- Keeping the office, kitchen, amenities and common areas clean, tidy and presentable
- Restocking kitchen, bathroom, training and office supplies
- Assisting with other general duties required to keep the day-to-day operation running smoothly
What We're Looking For
We’re looking for someone who:
- Is reliable, punctual and takes pride in their work
- Has good computer and general administration skills
- Is organised and able to manage multiple tasks
- Has strong attention to detail
- Communicates confidently and professionally
- Is friendly and comfortable dealing with customers and students
- Can work independently without needing constant direction
- Works well as part of a small team
- Shows initiative and notices when something needs to be done
- Is happy to pitch in with practical duties such as catering, cleaning and preparing training rooms
- Is willing to learn new systems and processes
- Has a positive, practical and professional attitude
Previous administration experience would be highly regarded; however, attitude, reliability, initiative and willingness to learn are equally important to us.
Experience working within a Registered Training Organisation (RTO), education or training environment would be an advantage, but is not essential.
Pay: $52,000.00 – $62,000.00 per year
Work Location: In person
